Shareholder information

Please contact the relevant registrar below:

UK registered shareholders: Computershare Investor Services PLC.

By post: The Pavilions, Bridgwater Road, Bristol BS99 6ZZ.

By telephone: +44 (0)370 702 0138 (9.30am and 5.30pm (UK time) Monday to Friday, excluding UK public holidays).

Please also refer to www.investorcentre.co.uk/contactus.

Hong Kong registered shareholders: Computershare Hong Kong Investor Services Limited.

By post: 17M Floor, Hopewell Centre, 183 Queen’s Road East, Wan Chai, Hong Kong.

By telephone: +852 2862 8555.

Please also refer to computershare.com/hk/investors.

Information relating to the options available for receiving your cash dividend, the arrangements for calculating and paying the cash dividend, and dividend history are set out at dividends and shareholder information.

We currently offer a cash only dividend option.

Yes, we actively encourage shareholders to receive dividend payments directly into their bank account, this prevents any postal delay, risk of loss or having to visit your bank or building society to deposit cheques The dividend currency must match the country where the payee account is registered.

UK shareholders can register UK bank details online by visiting investorcentre.co.uk or by completing the form sent to you with your dividend documents and returning it to our registrar using the reply envelope provided.

Hong Kong registered shareholders are encouraged to have their cash dividend in Hong Kong dollars paid directly into a Hong Kong dollars bank account. Our registrar can arrange this for Hong Kong registered shareholders, provided their accounts are held with a bank in Hong Kong. This ensures shareholders receive their dividend promptly and securely. Please contact our branch registrar at (852) 2862 8555 or access to computershare.com/hk/contact for a dividend instruction form.

We regularly review our dividend policy and believe that the currencies we currently offer to pay cash dividends best suit the needs of our shareholders.

We offer a choice of pound sterling, Hong Kong dollars or US dollars.

If you are a UK registered shareholder, you will automatically receive your cash dividend in sterling, unless you have a standing instruction in place to receive it in another currency.

Hong Kong registered shareholders will automatically receive their cash dividend in Hong Kong dollars, unless they have a standing instruction in place to receive it in another currency.

The options available for receiving your cash dividend and the arrangements for calculating and paying the cash dividend are set out at sc.com/shareholders.

We usually pay our dividends in May and September. Details of the exact dates should a dividend be declared are sent to shareholders nearer the time and are also set out at dividends and shareholder information.

Our official accounting currency is in US dollars. This is because most of our business is carried out in US dollars or currencies linked to the US dollar.

All upcoming announcements and events are listed on the investor events section of our website.

Our fiscal reporting calendar runs from 1 January to 31 December.

You can find details of our debt securities in issue in the credit ratings and fixed income section of our website.

Ernst & Young LLP (EY) is the external auditor for Standard Chartered. Please refer to our latest Annual Report for additional information.

Visit the credit ratings and fixed income section of our website for all the information you need on our Group credit ratings.

Standard Chartered ordinary shares are listed on the London Stock Exchange and Hong Kong Stock Exchange.

The symbols below can be used to identify our stock on different stock exchange markets.

London: STAN
Hong Kong: 2888
UK SEDOL no. 0408284
UK/HK ISIN no. GB0004082847

You can buy and sell our ordinary shares through a financial adviser or stockbroker, a bank or building society, or share shops that offer a similar service. The commission charges for buying and selling shares will vary depending on the organisation.

Computershare Investor Services PLC maintain the Company’s share register. For enquiries about dividends or your shareholdings, please contact the relevant registrar below:

UK registered shareholders: Computershare Investor Services PLC. By post: The Pavilions, Bridgwater Road, Bristol BS99 6ZZ. By telephone: +44 (0)370 702 0138 (8.30am and 5.30pm (UK time) Monday to Friday, excluding UK public holidays). Please also refer to www.investorcentre.co.uk/contactus.

Hong Kong registered shareholders: Computershare Hong Kong Investor Services Limited. By post: 17M Floor, Hopewell Centre, 183 Queen’s Road East, Wan Chai, Hong Kong. By telephone: +852 2862 8555. Please also refer to computershare.com/hk/investors.

The Company’s share registrars will be happy to help if you have any enquiries relating to your shareholding. See above for our registrar’s contact details.

You can also register to receive email updates when shareholder documents are available instead of receiving printed documents.

General information on dividend timetables, payment information, dividend history and share price can be found in the dividends and shareholder information section of our website.

We continue to receive reports of share scams, where fraudsters cold-call investors offering a range of financial propositions. Standard Chartered would like to remind shareholders to always remain vigilant and if you are in any doubt, or have any concerns, please contact our registrar, Computershare.

To find out more information on how you can protect yourself, please visit the Financial Conduct Authority (FCA) website: fca.org.uk/scamsmart.

Shareholders are typically sent an electronic copy of the annual report. A hard copy is available to those shareholders whose preferences are set to receive one. You can also view the annual report online at our Quarterly & Annual Financial Results page.

Yes, shareholders will be invited to attend our AGM every year. If there’s a particularly important matter that can’t wait until the next AGM, shareholders may be called to an Extraordinary General Meeting.

If you are an ordinary shareholder and are unable to attend the AGM in person, you can still get your views heard by appointing one or more proxy(ies) to exercise all or any of your rights to attend and to speak and vote on your behalf. You can also use the form to appoint the AGM Chair to cast your proxy vote in the way you want, or to vote on your behalf at their discretion.

If shares are registered in your name, you’ll be sent a proxy form before the meeting to complete and return to our registrar, allowing you to vote for or against each of the items (also called ‘resolutions’) on the agenda.

Alternatively, you can appoint proxy (ies) via the following methods:

• Electronic proxy – shareholders on the UK register or Hong Kong branch register of members may submit proxy forms electronically. You can appoint your proxy at www.investorcentre.co.uk/eproxy. You will need the Control Number, your Shareholder Reference Number (SRN), and Personal Identification Number (PIN), which are stated on the accompanying proxy form, voting instruction form or email notification if you receive your communications electronically, to access the service.

• CREST voting – if you are a shareholder on the UK register and a member of CREST you can use the CREST electronic proxy appointment service.

Please contact the nominee through which your shares are held directly for information on your options and instructions.

The AGM reviews Standard Chartered’s performance over the past year and gives shareholders the opportunity to ask questions and vote on key issues. These include the approval of the annual report and accounts, the remuneration report, and the election of directors and auditors. There may also be special issues to vote on.

Shareholders can ask questions relating to the business being dealt with at the meeting.

AGMs are generally held in May each year. Head to our Investor Events page for more information on other upcoming investor events.

We issue a ‘Total Voting Rights’ announcement once a month which provides the number of ordinary shares in issue. You can view recent London Stock Exchange announcements here.

You can view recent London Stock Exchange announcements here.

Chinese documents are available to shareholders who are registered in Hong Kong. For more information, please contact computershare.com/hk/investors.