Service Impact Update
System Maintenance Notification
System Maintenance Notification
|
OUTAGE TYPE
|
OUTAGE DESCRIPTION
|
EXPECTED DOWNTIME
|
|---|---|---|
| Transfer services | Immediate transfer to local accounts through Online Banking and SC Mobile App will not be available. | From 6:00 AM to 8:00 AM on 6 Sep 2025 |
| Online Mutual Funds Platform | The Online Mutual Funds platform on Online Banking and the SC Mobile App will not be available. | From 9:00 PM on 6 Sep to 2:00 AM on 7 Sep 2025 |
| Automated Teller Machine (ATM) and Cash Deposit Machine (CDM) services | Automated Teller Machine (ATM) and Cash Deposit Machine (CDM) services will not be available. | From 2:00 AM to 3:00 AM on 7 Sep 2025 |
| Utility Bill payment | Utility bill payment option on Online Banking and the SC Mobile App might experience interruptions. | From 2:00 AM to 6:00 AM on 7 Sep 2025 |
To report a fraudulent transaction please call our Client Care Centre at 600 5222 88 or +971 600 5222 88 (if calling from overseas).
We apologise for any inconvenience caused and thank you for your patience and understanding.