What are the service hours?

System will work 24/7 except for scheduled maintenance every Saturday from 1AM to 2AM (Gulf Standard Time). There is no time restriction on the placement and cancellation of limit orders. However, your active orders will only be monitored for execution during active forex market hours from Monday GST 2:15am to Saturday 1:00am.

Can I check my transaction history?

Yes. First select the “Orders” icon. Then press “History” where you will be able to view all of your recent transactions. You can also use the search bar at the top for easier browsing.

Will I be able to cancel my previous transaction?

For market orders, once the order is confirmed successful, you will not be able to cancel the transaction in Trade FX. For limit orders, you may cancel the order any time before Valid Till Date.

Will my limit order be monitored anytime before Valid Till Date?

We will monitor the target rate of your limit order for order execution during active FX market hours

Why did my order fail to go through?

There may be several reasons leading to order failure. Please email our Client Care Centre at Customer.connect@sc.com or chat with us via Live Chat at sc.com/ae (operation hours are from Sunday to Thursday, 9am-9pm)

How do I join the Membership Program?

You will be automatically enrolled in the membership program at the green tier.

How many tiers of membership are there? What benefits do I get?

There are 4 tiers within the membership program, namely, Green, Blue, Silver and Gold, which are determined by the accumulated transaction amount that you gather in your account every half year by doing FX conversion. The higher your membership tier is, the better rates you will receive. For details, please refer to the membership page.

How do I redeem my rewards?

You are automatically entitled to the rewards at your membership tier subject to the specific Terms and Conditions applied.

FX Trading | Trade Forex Online – Standard Chartered UAE

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What is Trade FX?

A real time FX conversion and trading platform that allows you to capture market opportunities on the go.

Benefits of using Trade FX

Trade FX features 24×7 access to real-time foreign exchange rates and fast execution so you don’t miss out on any market opportunities ever again.

Convenience

Easy access to 21 currencies and 162 currency pairs, through your Standard Chartered foreign currency account via the SC Mobile app.

Personalisation

Set price alerts for preferred currency pairs, set limit orders and choose what you would like to get notifications for.

Market insights

Helps identify your next trade with real-time economic indicator updates, FX news and expert commentary.

Exclusive FX membership

Exclusive exchange rates based on membership tiers determined by the transaction amount you accumulate in your account.

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Real-time FX rates and currency pair view with price charts, analysis, buy/sell ratio

Limit orders to target exchange rate for automatic trade of chosen currency pairs

High-quality analytics, real-time economic indicators, and FX-specific insights

Instant notifications for rate alerts, trade executions and membership upgrades

Get started in these easy steps on your SC Mobile App

STEP 1

STEP 2

From the menu in the top left corner of the page, select ‘Trade FX’.

STEP 3

Select your preferred currency pairs and start trading.

Trade FX membership program tiers

Our unique FX membership program offers four tiers of membership: Green, Blue, Silver and Gold. They are determined by the transaction amount you accumulate in your account every half-year.

The higher your membership tier, better your exchange rates.

Membership Tier	Upgrade your tier by converting (in AED)	Maintain your tier by converting (in AED) in the next half-year
Green Member	N/A	N/A
Blue Member	250,000	250,000
Silver Member	600,000	600,000
Gold Member	2,000,000	2,000,000

Terms & Conditions

This membership program is applicable to individual clients of the bank, namely clients whose account(s) is/areopening in his/her sole name or joint names. Notwithstanding the foregoing, Bank’s employees are excluded from the membership program.
Your account will be evaluated every six months based on the amounts transacted to adjust your membership tier so you can enjoy preferential pricing.
UAE pegged USD/AED or AED/USD will be excluded from membership tier calculations thresholds.
Your membership discount will be visible on next tier when you place your order.

Disclaimer

Standard Chartered UAE is licensed by the Central Bank of the U.A.E.

Standard Chartered Bank UAE is licensed by Securities and Commodities Authority (SCA) to practice Promotion Activity.

Information on this webpage is for reference and general information only and it does not constitute an offer, recommendation, solicitation to enter into any transaction or adopt any hedging, trading or investment strategy, in relation to any securities or other financial instruments. The content on this webpage has not been prepared for any particular person or class of persons and does not constitute and should not be construed as investment advice nor an investment recommendation. It has been prepared without regard to the specific investment objectives, financial situation or particular needs of any particular person. Fluctuation in the exchange rate of a foreign currency may result in gains or significant losses in the event deposits of one currency is converted to another currency.

Trade FX gives you an entry to a world of real-time FX oppor Trade FX gives you an entry to a world of real-time FX opportunities

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Disclaimer

Trade FX

What is Trade FX?