Help and customer support

Telephone:  +61 2 9232 9315

Office address:
Standard Chartered Bank,
Level 5, 345 George Street, Sydney NSW 2000

Beware of phishing, spoofing and fraud scams. Standard Chartered does not have a retail banking presence in Australia and does not offer any retail investment products locally.  

Reporting social engineering threats

If you have received a suspicious email (phishing), call (vishing) or text message (smishing) targeting you as a customer of Standard Chartered or identified a suspicious social media account claiming to represent Standard Chartered, report it to us immediately by emailing phishing@sc.com.

In your report, please share as many details as you can to help us with our investigations e.g., sender details, attachments, screenshots and links.

Stay alert to scam calls, emails and SMS messages. Never share any personal information, hang up and contact us on our number above and be extra suspicious if a caller request is urgent or are contacting you in relation to retail banking products.