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Introducing enhanced security on Standard Chartered credit cards with 3D Secure

3D SecureTM is a new security feature on the Standard Chartered credit cards which is powered by Visa and Mastercard

Key benefits

  • Use your Standard Chartered Credit Card for Online purchases in a safe and secure manner.
  • No hassle of registration will be required for enabling online purchases.
  • No transaction will be authorised without entering the One Time Password (OTP) sent to the customer’s registered email address &/or mobile number. As a result, instances of fraudulent usage of your Credit Card on electronic sites will be minimised considerably.

Non-3D SecureTM transactions

Use details on the card card number, expiry date, (CVV)
Transaction gets authorized

3D SecureTM transactions

Use details on the card: card number, expiry date, (CVV)
One time Password(OTP) gets generated
OTP gets sent to your registered email id & mobile number
Only if the OTP is correct & the card details are correct will the transaction get authorized

How does it work?

The 3D SecureTM feature offers enhanced security through an additional SMS/email authentication process when you pay online with your Standard Chartered Credit Card on websites that have incorporated the ‘Verified by Visa’ or ‘MasterCard SecureCode’ sign. This ensures that only you as the cardholder will be able to complete the online purchase.

Keep your contact information updated

  • Please ensure that your latest mobile number and email address are updated with Standard Chartered Bank as the OTP will be sent to your registered mobile number and email address
  • Please ensure that you have enabled pop-up windows in your browser as you will be required to enter the OTP on a pop-up window on the payment page
  • Please note that some websites are not 3D SecureTM compliant and hence do not ask for One Time Password (OTP) to authorise the transactions. These transactions are inherently unsafe as details on the card (card number, expiry date and CVV code) are sufficient to carry out the transaction.

3D SecureTM is an online security feature that is powered by Visa and Mastercard for Credit Card transactions that are carried out online. This feature protects you from unauthorised online purchases as you will be required to provide a one-time password (OTP) that is sent to your registered mobile number when you make any online purchases on websites bearing the “Verified by Visa” or “MasterCard SecureCode” sign.

No, this additional authentication process is applicable only to websites that have enabled the security feature. You will be able to identify if the website is enabled for 3D SecureTM i.e. if the “Verified by Visa” or “MasterCard SecureCode” sign is displayed on the website.

3D SecureTM protects you against unauthorized online purchases as you will be required to enter an OTP, that will be sent to your mobile number and/or email address, before you can complete the online purchase. This additional authorization step ensures that only you, as the cardholder, will have the password required to complete the transaction.

The 3D SecureTM feature is a free security feature on all Standard Chartered Credit Cards.

No, the 3D SecureTM feature is applicable across Standard Chartered Chip and PIN Credit Cards.

You can update your mobile number and email address by:

  1. Contacting Phone banking at (+973) 17 531 532. For Priority Banking clients call 80001400.
  2. Logging into online banking and updating your email ID

The 3D SecureTM SecureTM feature is a safe and secure mode of carrying out transactions as each transaction can only be authenticated by a One Time Password (OTP) sent to your registered mobile number and email address.

Disclaimer

This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/bh and entering a website operated by other parties:

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

Thank you for visiting www.sc.com/bh

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