Introducing Standard Chartered Journey and Rewards Visa credit cards

With your VISA Journey credit card, get exclusive access to airport dining discount program from Dragon Pass.

Download ‘Visa Dine & Travel’ on both Google Play Store and iOS App Store and benefit from discounts and offers in 200+ restaurants all over the world!

Discounts vary by merchant, and are visible in the mobile app

To download the app:

iOS:

Visa Dine & Travel on the App Store (apple.com)

Android:

visa dine and travel – Android Apps on Google Play

YQ is a global network of specialist airport meet & assist service partners. As a Visa Journey Cardholder, you will be provided with the personalised greeting and exceptional airport experience that your status deserves. Get a discount of up to 25% off retail rates at over 450 destinations globally.

For more information, visit YQnowGroup

Agoda provides access to hotels and vacation rentals globally. Save up to 12% discount on hotels & vacation rentals worldwide. Simply visit www.agoda.com/c/visamena

Discount applies only to properties listed as ‘Promotion Eligible’ and when booking through the dedicated URL

The offer expires on June 14th, 2025.

As a VISA Journey cardholder you can enjoy 15% discount at 100+ IHG Hotels & Resorts across Middle East and Africa.

The promotional rate is valid for booking made until 31 March 2025 for says at participating hotels until 03 April 2025. To avail the offer, please click HERE.

Offer: Journey cardholders can enjoy USD15 off USD300 / USD50 off USD500 / USD150 off USD1000 on FARFETCH.

Usage: Offer code may only be redeemed once per eligible Visa user.

To avail the offer, visit FARFETCH and enter the offer code (Visa24) at checkout.

For T&C, please visit https://bit.ly/farfetchvisa

Validity Dates – until 31 December 2024.

The 24-hour concierge provides a personal service to Visa Journey Cardholders, taking care of all the details so they can simply take their seats and enjoy.

• Restaurant advice
• Booking tables, including those that are hard-to-get
• Travel arrangements: booking flights, hotels, car rental, hotel transfers, tourist advice
• Shopping recommendations, sourcing a product
• Arranging a special gift, sending flowers

Cardholders should email concierge@visainfinite-mea.com with the request itself, or to request for a call back. Cardholders will first receive an automated message and should be contacted within 24 hours on their request.

For more information visit here or call  +9714 361 1234 /  +44 2078502829

As a Journey cardholder, you now have access to a digital concierge channel in addition to telephone and email services. The digital concierge is a fully mobile responsive portal, enabling you to search and book on-the-go. You will also be able to talk to our Lifestyle Managers any time of day and night via the Live Chat!

• Browse and book flights, hotels , car rental on-the-go.
• Reserve tables online via a click of button in premium restaurants, including those that are hard-to-get.
• Select and book tickets & hospitality packages for most exclusive music, theatre and sporting events.
• Browse through the collection of benefits covering vast range of products and services.

The Digital Concierge platform is available to cardholders in English, Arabic, French. Cardholders to register directly on the platform by visiting here.

If cardholders have been previously registered with concierge, they should call concierge to have an activation email sent.

As a Journey Cardholder, you now have access to a WhatsApp concierge channel in addition to telephone, email and digital concierge. You will be able to chat to our Lifestyle Managers any time of day and night via the Live Chat!

Simply add the provided phone numbers to your contact list and start the chat:

For English: +44 7874 023129

For French: +44 7520 631646

For Arabic: +44 7520 631645

–The first chat will contain Terms and Conditions (disclaimer).

–The concierge service requests your first and last name and email/Member ID in a response message to verify identity.

New Users:

Concierge reply to WhatsApp with a request for a phone call. Cardholder to call back and provide telephone number for further communication between concierge and Cardholder . This is to verify Cardholder’s card number and complete their profile and registration.

Journey Cardholders and their families are covered on all trips up to 90 days in duration. Cardholders can use the online portal, enabling them to Access and download their insurance T&Cs & Populate Certificates of Insurance for visa purposes. Visit to generate travel insurance certificate online.

All Journey cards will be protected against unauthorized transactions or fraudulent use of their card by unrelated third parties. This insurance benefit will provide reimbursement up to USD 3,000 per occurrence with USD 5,000 annual aggregate limit for Visa Journey Cardholders.

Cover applies to:

Unauthorized charges for which cardholder is responsible that occur 48 hours prior to the cardholder first reporting loss or theft of their Visa Journey card to the issuer

Unauthorized charges incurred in the two (2) months prior to the cardholder first reporting the event to the bank made while their Visa Journey card remained in the cardholder’s possession through:

• in-store,
• telephone,
• ATM withdrawals,
• on-line purchase(s),
• by using cardholders’ eligible card information

For policy details, including cover, conditions, limits and exclusions please visit here.

Buyers Protection provides Visa Journey Cardholders with extra peace of mind when purchasing an eligible item. Using Visa Journey card or payment device to pay for an Eligible Item, purchased in-store or online, cardholders will receive complimentary Buyers Protection Insurance, providing cover for theft, accidental damage or non-delivery of eligible purchases, subject to the Terms and Conditions of the policy.

Applicability:

Full payment of purchased items must be made with their Visa Journey card either in store or online.

New item purchases only

Coverage for a maximum of 365 days from date of purchase.

Only coverage for Accidental Damage in respect of mobile phones

28 days from incident date to submit a claim but Cardholder must report within 24 hours of discovery in case of theft.

Particular limits apply to online purchases that are not delivered or damaged in transit.

For policy details, including cover, conditions, limits and exclusions please visit here.

Extended Warranty adds real value to the Visa Journey Cardholder -it doubles the repair period offered by the original manufacturer’s  warranty for up to 1 year, so Cardholders always feel the benefit of extra protection.

Applicability:

• Full payment of purchased items must be made with Journey card.
• New item purchases only.
• Proof of full payment with Visa Infinite is required.

For policy details, including cover, conditions, limits and exclusions please visit here.