Guide to Change Password – Standard Chartered Brunei

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Change & Forgot Password

Retrieve or change your SC Mobile App password easily with just a few simple clicks.

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Change Password

Forgot Password

Guide to Password Change

Step 1

Select Settings from the sidebar

Step 2

Select Password under Security

Step 3

Enter your Old Password and the New Password you would like to change into. (Note: You may find the required Password convention at the bottom of the page)

Step 4

Click Submit to confirm your password change

Step 5

Your Password has been changed successfully

Guide to Forgot Password

Step 1

Select “Forgot” to initiate password change.

Step 2

Select your preferred method of verification. In this example, we will verify using email and mobile number.

Step 3

Enter your Login ID and Security Code, then click Submit.

Step 4

Ensure your email and mobile number is correct. Click authorise to receive your PIN and passcode.

Step 5

Enter all the required details and click Submit.

(Note: PIN number will be sent to your email while SMS Passcode and Transaction Reference will be sent via SMS to your mobile number.

Step 6

Enter your new password following the requirements shown at the bottom of the screen then click Submit.

Step 7

Your Password has been changed successfully.