Report Lost / Stolen Debit or Credit Card

With the new SC Mobile App, you now can raise a quick request to block and replace your lost Credit / Debit Card.

Guide to Report Lost/Stolen Card

STEP 1

Click on “Report Lost / Stolen Credit Card” or “Report Lost / Stolen Debit Card”

STEP 2

Select the Debit / Credit Card that is lost / stolen

STEP 3

By selecting on this card, you will be blocking and replacing your card

STEP 4

Confirm your request

STEP 5

Success. Your new card will be delivered to your registered mailing address, ensure to have this updated via “Update Profile Details”