You are in

FOR INDIVIDUAL

FOR BUSINESS

Benefits

Features

money transfer
  • Withdraw up to BWP 20,000 per day
  • Deposit up to BWP 60,000 per day
added value relationship manager

Deposit and Withdraw cash from any of our Agent locations, any day of the week

money emergency cash

Cash deposit and withdrawal charges refer to the Tariff Guide or FAQs

atm flexibility deposit withdrawal

A receipt is issued to you whenever you deposit or withdraw.

money fast transfer

You will receive instant SMS notifications for every transaction performed via Agent Banking

money low initial deposit

You can make deposits into your own account or any other StanChart account at no cost

Agent Name
Location
Town
Service
Motovac Plot 6413 – Broadhurst Gaborone All Services
Motovac  Plot 14383, Hamushokomo Road Gaborone All Services
Motovac Plot 4803, Old Lobatse Road Gaborone All Services
Motovac Plot 2130, Kopano Drive, Woodhall Lobatse All Services
Motovac  Plot 1260, Mogoditshane Mogoditshane All Services
Motovac Plot 105, Tlokweng Tlokweng All Services
Motovac Plot 616, Polemolole Complex Molepolole All Services
Motovac Motovac Truck parts – Plot 1245 Hallie Selassie road Gaborone All Services
Motovac Plot 3761/5422/5423, Jwaneng Jwaneng Withdrawal Only
Motovac Unit 1 and 2, Plot 33081, Nkoyaphiri, Mogoditshane Nkoyaphiri All Services
Motovac Sam Nujoma Road Francistown All Services
Motovac Plot 326 St Patrick Street Francistown All Services
Motovac Plot 521, Mophane Street Maun Withdrawal Only
Motovac Unit 1 – 4, Plot 5, Maun Boseja, Maun Industrial Maun Withdrawal Only
Seanokeng Plot 1143 Botsheabelo Ward, (Shell Filling Station/Barcelos) Tlokweng All Services
Cellphone warehouse Shop 5, Lotshane  Junction Palapye All Services
Cellphone warehouse Shop 10, Teemane Mall Letlhakane All Services
Cellphone warehouse Unit 19, Lobatse Junction Mall Lobatse All Services
Cellphone warehouse Shop 81, The Fields Mall Gaborone All Services
Cellphone warehouse Shop G29, Railpark Mall Gaborone All Services
Cellphone warehouse Unit 17, Game City Mall Gaborone All Services
Cellphone warehouse Shop 17, Shoprite Mall, Station Gaborone All Services
Cellphone warehouse Shop G51, Galo Mall Francistown All Services
Sesigo Plot 263 Town Centre (Opposite Choppies) Lobatse All Services
Above & Travel Block 3 Industrial, next to Select Mart Gaborone All Services
Apantisi Hardware Behind Post Office Tsootsha/Kalkfontein All Services
BotswanaPost Gaborone Central (Main Mall) Gaborone All Services
BotswanaPost Sir Seretse Khama Barracks , Mogoditshane Gaborone All Services
BotswanaPost Mogoditshane Gaborone All Services
BotswanaPost Railpark Mall Gaborone All Services
BotswanaPost Commerce Park Gaborone All Services
BotswanaPost Fairgrounds Gaborone All Services
BotswanaPost Old Mall,Tlokweng Gaborone All Services
BotswanaPost Square-Mart Mall, CBD Gaborone All Services
BotswanaPost Bontleng Gaborone All Services
BotswanaPost Broadhurst Gaborone All Services
BotswanaPost Poso House Gaborone All Services
BotswanaPost Plot 2567 Town Centre Lobatse All Services
BotswanaPost Bontleng ward, werda Werda All Services
BotswanaPost Tutume Tutume All Services
BotswanaPost Ikageng ward , Tsabong Tsabong All Services
BotswanaPost Kgamane ward,Shoshong Shoshong All Services
BotswanaPost Shakawe Shakawe All Services
BotswanaPost Old Mall Serowe All Services
BotswanaPost Seronga Seronga All Services
BotswanaPost Selebi Phikwe Selebi Phikwe All Services
BotswanaPost Tumpa ward Sefhophe All Services
BotswanaPost Sepitswana ward Ramotswa All Services
BotswanaPost Kopo Ward, Rakops Rakops All Services
BotswanaPost Shashane Mall Palapye All Services
BotswanaPost Moshupa Moshupa All Services
BotswanaPost Rampedi mall Mochudi Mochudi All Services
BotswanaPost Old Mall, Maun Maun All Services
BotswanaPost Chilindi Ward Masunga All Services
BotswanaPost Mahalapye Mahalapye All Services
BotswanaPost Machaneng Machaneng All Services
BotswanaPost Mabutsane Mabutsane All Services
BotswanaPost Bobididi ward Molepolole All Services
BotswanaPost Letlhakane Letlhakane All Services
BotswanaPost Lerala Lerala All Services
BotswanaPost Opposite Police Station Kasane All Services
BotswanaPost Next to Chicken Licken Kanye All Services
BotswanaPost Kang Kang All Services
BotswanaPost Jwaneng Mall, Next to Police Jwaneng All Services
BotswanaPost Hukuntsi Hukuntsi All Services
BotswanaPost Gweta Gweta All Services
BotswanaPost Gumare Gumare All Services
BotswanaPost Good Hope Good Hope All Services
Botswana Post Ghanzi Ghanzi All Services
BotswanaPost Blue Jacket Street, opposite ABSA Francistown All Services
BotswanaPost Charleshill Charleshill All Services
BotswanaPost Bokspits Bokspits All Services
BotswanaPost Rasetimela ward Bobonong All Services
Frokane General Dealer Molehele ward, next to Council Letlhakeng All Services
Kekeji Block 3 Industrial (Tupperware) Gaborone All Services
Orig Security Sarona City Mall Gaborone All Services
Sefremit Sefalana Shopper, Molapo Crossing Gaborone All Services
Sefremit Sefalana Hyper,Block 3 Gaborone All Services
Sefremit Sefalana Shopper, Broadhurst Gaborone All Services
Sefremit Mogoditshane, Sefalana Hyper Gaborone All Services
Sefremit Sefalana Shopper, Setlhoa Gaborone All Services
Rise & Run Petrohyper Good Hope Good Hope All Services

An arrangement that allows a retail outlet to serve as representative of the Bank, offering transactional services to the Bank’s customers as defined by agent banking guidelines.

You can perform your banking transactions at any authorised agent in Botswana which has Standard Chartered Agent Banking available at their premises.

Visit any of the Standard Chartered branches or call our 24hour Client Care Centre on 3615800 or visit www.sc.com/bw to be provided the details of the requirements to become an agent.

As a Standard Chartered Bank Botswana client, you can conduct the following;

  • cash deposit
  • cash withdrawal

You will only be allowed to perform cash withdrawal and cash deposit transactions in Botswana Pula.

To conduct a cash deposit transaction, you (client) will need the following:

  1. account number
  2. account name
  3. Valid Identity Document

To conduct a cash withdrawal, you (client) will need the following:

  1. Active Standard Chartered debit card and PIN

Cash deposit transactions are charged at BWP 0.45 per BWP 100.00. A cash withdrawal will be charged as per the below table:

Cash Withdrawal Value  Payable by Client (incl. VAT)
50-125        3.99
126-250        5.70
251-500      11.40
501-1000      17.10
1001-2000      28.50
2001-3000      39.90
3001-4000      45.60
4001-5000      57.00
5001-6000      68.40
6001-7000      79.80
7001-8000      91.20
8001-9000    102.60
9001-10000    114.00

Charges will be built into the transaction and will show in your bank statement. No fees should be paid to the agent for any transaction.

Yes, both cash deposit and cash withdrawal transactions are real time.

  • Once the transaction is completed, you (client) will receive an SMS instantly.
  • Email notification (if already registered) will be received at the end of the day.
  • Additionally, the agent will also provide a transaction receipt for every transaction
  • You (client) must always collect the receipt from the agent.

Yes, you can conduct the transaction on Sundays and public holidays at the agent premises as long as the agent opens on the aforementioned days.

In a case where the transaction is rejected or fails, the agent will provide you (client) a receipt indicating the same.

Any cash deposit or cash withdrawal transaction done via agent banking will show with a narration of AGBK cash deposit/ AGBK cash withdrawal narration along with the agent name.

If you suspect any unauthorised transactions on your account, please report this to our Client Care Centre. Provide details such as:

  1. Your full name
  2. Account number
  3. Transaction type (cash withdrawal or cash deposit)
  4. Date and time of transaction
  5. Amount involved

If there is a disputed transaction on your account, please report this to our Client Care Centre. Provide the following details:

  1. Your full name
  2. Account number
  3. Transaction type (cash withdrawal or cash deposit)
  4. Date and time of transaction
  5. Amount involved
  6. Receipt of the transaction

Note: Disputed scenarios can be as following:

  1. Cash deposit/ cash withdrawal at agent premises not reflecting in your account
  2. Cash deposit/ cash withdrawal at agent premises differs from what is credited/ debited in your account

You should call the Standard Chartered Bank 24hour Client Care Centre on +267 3615800 and provide the transaction details/ date and the transaction receipt for the teams to investigate.

If you require further assistance, please email us on contactus.bw@sc.com or escalate through our Client Care Centre.

Disclaimer

This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/bw and entering a website operated by other parties:

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

Thank you for visiting www.sc.com/bw

PROCEED