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Save FAQs

RMB Business for for Hong Kong, Macau or Taiwan Residents FAQs

  • I want to open a RMB savings account for a Hong Kong, Macau or Taiwan resident. What do I need to do?
    Hong Kong, Macau or Taiwan residents should bring their own Mainland Travel Permits as well as Hong Kong, Macau or Taiwan resident ID to open this type of account.
  • As a Hong Kong resident, what is the largest amount that can be wired into my account from Hong Kong in one day?
    Hong Kong residents can wire a maximum of RMB80,000 into their accounts from Hong Kong each day.
  • As a Macau resident, what is the largest amount that can be wired into my account from Macau in one day?
    Macau residents can wire a maximum of RMB80,000 into their accounts from Macau each day.
  • As a Taiwan resident, what is the largest amount that can be wired into my account from Taiwan in one day?
    Taiwan residents can wire a maximum of RMB80,000 into their accounts from Taiwan each day.
  • Can I wire RMB into another account with a single account holder, or into my own account that is jointly owned with another individual?
    No. At present, our bank can only allow residents of Hong Kong, Macau or Taiwan to wire RMB into the account solely owned by the same customer. The recipient and sender must be the same person.
  • Can I wire funds from my RMB savings account to Hong Kong, Macau or Taiwan ?
    Yes. Customers can remit the remaining balance of undrawn RMB funds and interest (without an upper limit) transferred back to Hong Kong, Macau or Taiwan.
  • What types of transactions can I do with my RMB savings account?
    You can make cash withdrawals, fixed term deposits, and remit back to Hong Kong, Macau or Taiwan.
  • What should I do in order to access my RMB savings account?
    You can access your RMB savings account by personally visiting any Standard Chartered Bank branch in the Mainland of China with your Travel Permit and HK/MA/TW Resident ID. Meanwhile, you can also dial our 24-hour customer service hotline or login our online banking (or mobile banking) for inquiry or term deposit placement.
  • I want to terminate my RMB savings account. What should I do?
    You can visit any Standard Chartered Bank branch in the Mainland of China to terminate your account.
  • Is there a customer service hotline that handles inquiries related to residents of Hong Kong, Macau or Taiwan opening a RMB savings account in the Mainland of China?
    You can dial our 24-hour customer service hotline at 956083. If calling from a cell phone from outside the Mainland of China, you can dial (86-755) 956083.
  • How can I use a Hong Kong, Macau or Taiwan resident savings account to withdraw cash?
    You can bring your valid ID (both HK/MA/TW Travel Permit and HK/MA/TW resident ID) to a Standard Chartered Bank branch in the Mainland of China and withdraw your cash at the counter.
  • How can I use my Hong Kong, Macau or Taiwan resident savings account to transfer funds? How can I transfer funds back?
    1. This account can only receive RMB transfers from Hong Kong, Macau or Taiwan. Funds from the Mainland of China cannot be transferred into this account.
    2. You can only use this account to transfer the balance of undrawn funds back to the original account in Hong Kong, Macau or Taiwan. You cannot transfer funds to any domestic account, whether it is in your name or not.
  • What are the differences between using a Normal RMB settlement account and a Hong Kong, Macau or Taiwan resident RMB savings account?
Type of Transaction
RMB Savings Account for a Hong Kong, Macau or Taiwan Resident
RMB Settlement Account
Opening an account Restricted to residents of Hong Kong, Macau or Taiwan (Mainland Travel Permit as well as HK/MA/TW resident ID required) √
Cash deposit X √
Cash withdrawal √ √
Fixed term and call deposits √ √
Transfers from Mainland China accounts X √
Transfers to Mainland China accounts X √
Transfers from accounts outside Mainland China Can accept transfers from Hong Kong/Macau/Taiwan performed by the same account holder, limited to a total of RMB80,000 per day Supporting document required.*
Transfers to accounts outside Mainland China Only transfer back to the original account in Hong Kong/Macau/Taiwan is allowed Supporting document required.*
Opening a debit card X √
Foreign exchange X √
Investment banking X √
Public services fees X √
Personal loans X √

* For international RMB transfer under GBA WMC scheme, please refer to 'Wealth Management Connect'

For more information, please visit any of our branches or call our 24-hour Customer Care Centre Hotline on 956083. If you are using a mobile phone or dialing from Hong Kong, Macau, Taiwan or areas outside China, please call: (86-755) 956083

  1. RMB remittance from Hong Kong and Macau cannot be directly transferred to the beneficiary’s RMB settlement account, or another person’s RMB account. If the beneficiary and the remitter is not the same person or are joint account holders, then this remittance must be returned back to Hong Kong and Macau. No withdrawal or transfer is allowed.
  2. The Time Deposit account, interest account and maturity account must belong to the same account holder of the RMB savings account who remitted the RMB funds to China from Hong Kong, Macau or Taiwan.

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