-
Contact us
Help and customer support
Got a question? View our FAQs or get in touch with us by phone, email or social media
We’re here to help
Contact us online or speak to your local team
FAQs
View our frequently asked questions which cover information about us, how to apply for a job, as well as shareholder information.
Social media
Got an account question or something not mentioned in our FAQs? Message us, just please don’t share your account details via X (formerly Twitter).
Video banking
We offer video banking in certain countries, allowing you to speak to us over a secure connection from wherever you are.
Find your local website
We have video banking services in the following locations
Contact the relevant team directly
Media
Looking for our latest news, views and comments?
Shareholder services
Need shareholder or transfer agent information?
Careers
Want to work for us? Read our FAQs or contact us.
Stay vigilant and report anything suspicious
Find local experts to help you
Visit your local website to find contact details of your customer care team, who can help with any specific account issues or questions.
Global head office
We opened our office in the United Kingdom in 1853 and employ 1,736 staff. London is our headquarters and a key hub for our business. We also manage a lot of our Private Banking and International Banking operations here.
Standard Chartered Bank United Kingdom
Standard Chartered Bank,
1 Basinghall Avenue
London
EC2V 5DD
Incorporation details of Standard Chartered PLC, Standard Chartered Bank and their subsidiaries
Standard Chartered PLC is incorporated in England with limited liability under company number 966425 and has its registered office at 1 Basinghall Avenue, London, EC2V 5DD. Standard Chartered Bank, an indirect subsidiary of Standard Chartered PLC, is incorporated in England with limited liability by Royal Charter 1853, under reference number ZC18. The principal office of Standard Chartered Bank in England is situated at 1 Basinghall Avenue, London, EC2V 5DD. In the United Kingdom, Standard Chartered Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.
Asia
As the only international bank present in all 10 ASEAN markets, we have developed a unique understanding of the region and the needs across the markets.
Africa
Thanks to our shared history dating back to the 19th century, our deeply-rooted presence in Africa’s most dynamic and emerging markets is always evolving, helping businesses, institutions and people to prosper across the continent
MENAP
Our history in the Middle East dates back to 1920. Over the years, we have been consistently committed to this core region, establishing lasting relationships with our clients, including corporations, financial institutions and sovereign entities throughout the region.
Europe
Located in Frankfurt, our EU hub enables us to better serve our strategic and evolving client base, including connecting European customers to opportunities in Asia, Africa and the Middle East
Americas
With multiple locations across North and South America and headquarters in New York, we provide financial products and services to multi-national corporations, financial institutions and development organisations