Touch login service

Now available on Standard Chartered Mobile*

The easier way to bank, with your fingerprint.

The touch login service makes mobile banking even faster. With a single touch, logging in now happens in one natural motion. Best of all, your fingerprint is the perfect password. No one can ever guess what it is and you always have it with you.

Setup is simple.

fingerprint icon in the mobile banking login screen

STEP 1

Tap on the fingerprint icon in the mobile banking login screen.

fingerprint icon for online banking username and password

STEP 2

Activate touch login service by logging in with your online banking username and password.

fingerprint set up completion icon

STEP 3

Set up complete!
Log in now with a single touch.

Make the switch.

Download the latest Standard Chartered Mobile Banking App today.

Don’t have Standard Chartered Online Banking access? Apply online now.

Terms and conditions apply. Please click here for the full terms and conditions for the use of the Standard Chartered touch login service.

* Supported devices for touch login service: Apple iPhone 5s or higher, Apple iPad Mini 3, Mini 4, Air 2, iPad 3. Samsung Galaxy S5, S6, S6 Edge, S6 Edge Plus, S7, S7 Edge and Note 4, Note 5, Note Edge, Galaxy A8. Device not listed? Please bear with us, more coming soon

FAQs for Touch Login Service on Standard Chartered Mobile.

1. What is a Touch Login Service?: If you are an iPhone or Android phone user, fingerprint login is now available.
This is available on select device only.
2. Do I need to register for this Touch Login service?: Yes. you need to register for this Touch Login service. Please click here to know more
3. Is this feature available on Android App?: Yes. But on select Samsung Devices only.
4. Is this feature available on IOS App?: Yes. On select Apple Devices with ISO version 9.0 & above.
5. Can I login immediately after registration?: Yes. You can immediately login using fingerprint after successful registration.
6. Can I disable for this service?: Yes. You can disable this service from Left menu of Standard Chartered Mobile.
This menu is available in pre & post login as well.
7. Can I transact using Touch Login service?: No. I can only login with Touch Login Service. For transaction, existing 2nd factor of authentication will be used.
8. What if I do not have supported device / OS version for touch login?: In such case, you can still download application but touch login service will not be available for such customers and you can login by entering user id & password.
9. What if I have not setup finger print at all?: Standard Chartered Mobile App will prompt you set fingerprint on device if you click on touch login icon.
10. What if I have multiple finger prints registered on my device?: Standard Chartered Mobile App will accept all fingerprints available on device before Touch login service registration and allow you to login with all fingerprints available on device.
11. What if I add one or more fingerprint(s) on device?: Standard Chartered Mobile App will automatically disable your Touch Login feature on existing application and when you try to login with touch login then application will suggest you to re-register for touch login feature.
12. What if I remove one or more fingerprint(s) from device?: In such case, Standard Chartered Mobile App will automatically disable the Touch Login feature for your existing application and when you try to login with touch login then application will suggest you to re-register for touch login feature.
13. What if another customer logins on my touch login enable application?: In such case, Standard Chartered Mobile App will automatically disable the Touch Login feature on your existing application and when you try to login with touch login then application will suggest you to re-register for touch login feature.
14. How many devices I can register for touch login service?: You register touch login service on maximum 5 devices

List of supported devices for Touch Login.

List of supported devices for Touch Login.

Please note that Standard Chartered Mobile Touch Login feature will work on following touch id / Fingerprint enabled devices only. For any device outside this list, this service may not be available.

Device	O/S	Version
iPhone 5s	IOS	9.0.2 & Above
iPhone 6	IOS	9.0.2 & Above
iPhone 6 Plus	IOS	9.0.2 & Above
iPhone 6s	IOS	9.0.2 & Above
iPhone 6s Plus	IOS	9.0.2 & Above
iPad Mini 3	IOS	9.0.2 & Above
iPad Mini 4	IOS	9.0.2 & Above
iPad Air 2	IOS	9.0.2 & Above
iPad Pro 9.7”	IOS	9.0.2 & Above
Samsung Galaxy S5	Android	5.0 & Above
Samsung Galaxy S6	Android	5.0 & Above
Samsung Galaxy S6 Edge	Android	5.0 & Above
Samsung Galaxy S6 Edge Plus	Android	5.0 & Above
Samsung Galaxy Note 4	Android	5.0 & Above
Samsung Galaxy Note 5	Android	5.0 & Above
Samsung Galaxy Note Edge	Android	5.0 & Above
Samsung Galaxy A8	Android	5.0 & Above
Samsung Galaxy A9	Android	5.0 & Above
Samsung Galaxy S7	Android	5.0 & Above
Samsung Galaxy S7 Edge	Android	5.0 & Above

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