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Standard Chartered Simply Cash Credit Card FAQs

  1. What are categories that I will earn cashback for?
    Clients are eligible for cashback with Standard Chartered Simply Cash credit card, details below

      Cashback % Maximum Cashback Per Month
    Retail fashion, Home furnishing & Departmental stores 5% INR 1,000
    On all other spends (Unlimited) 0.25% Unlimited

     

  2. What is the value cashback on Standard Chartered Simply Cash Card?
    Value of cashback is equivalent to INR 1.
  3. Are there any transactions thresholds for clients to be eligible for cashback across Online and offline transactions?
    There are no minimum transaction value or minimum spends requirements for clients to be eligible for cashback. Please see the below table for more details

    To qualify for cashback Minimum transaction value Minimum spends in category Max cashback per transaction  Max cashback per Month
    Retail fashion, Home furnishing & Departmental stores NA NA INR 1,000 INR 1,000
    On all other spends (Unlimited) NA NA Unlimited Unlimited
  4. Will I earn cashback on Fuel transactions using Standard Chartered Simply Cash Card?
    No, fuel transactions are not eligible for cashback
  5. Will I earn cashback on cash withdrawal transactions?
    No, cash withdrawal transactions are not eligible for cashback
  6. Where can I see the cashback earned on my Standard Chartered Simply Cash Card?
    The cashback earned on a Standard Chartered Simply Cash Card will be available in the Rewards Portal of the Bank i.e. R360 (https://retail.sc.com/in/rewards360/rewards_home/in.).Client needs to log into Online Banking & proceed to 360 Rewards or login directly to 360 Rewards here https://retail.sc.com/in/rewards360/rewards_home/inNext, please select Standard Chartered Simply Cash card in the drop-down menu (in case of multiple SCB credit cards),

    Once redeemed the cashback will reflect in your credit card account within next 3 working days.

  7. Will the cashback earned on Standard Chartered Simply Cash Card be directly adjusted against my Outstanding Statement Balance?
    If the cashback if redeemed prior to the date of your credit card statement cycle, the cashback will be adjusted against the total outstanding. Otherwise, the cashback will be adjusted in the next statement cycle.
  8. If I have INR 3000 as cashback in Standard Chartered Simply Cash Card on 360 Rewards portal, can I redeem INR 700 into my account for it to be adjusted against his Statement Outstanding Balance?
    INR 1000 is the minimum Cashback amount for the first-time cashback redemption on a Standard Chartered Simply Cash Card. Subsequently, all redemption can be done in blocks of INR 500 (In this example, the client can redeem either of 1000, 1500, 2000, 2500, or 3000) 
  9. If I have 2 cashback credit cards from the Bank, e.g Standard Chartered Simply Cash Card and SCB Titanium card, how can I redeem the cashback?Cashback can be redeemed on multiple cards at the same time. However, conditions on minimum redemption amount will apply for Standard Chartered Simply Cash Card.
  10. Is there any redemption fee applicable when I redeem cashback 360 Rewards portal?
    No, the redemption fee of INR 99 is not applicable on redemption of cashback.
  11. How can I convert the transactions into EMI at the special interest rate?
    The client can use the following modes to convert the transactions

    • By calling our Phone Banking lines

    Call our phone banking team on 080 39401166 / 66011166 and place your request for EMI conversion or SMS KBE to +91-9223010121 to get a call back.

    • By sending an SMS

    Respond to the SMS received just after you spend on your credit card to convert eligible transactions into easy EMIs.

    • By logging into Online Banking and SC mobile

    If you have missed converting your credit card purchase to an EMI at a physical or online merchant, you can login to Online banking or mobile banking and place a request at your convenience for the eligible transactions.

    • EMI at select retail outlets or e-commerce websites

    You can convert your transactions at select retail outlets or e-commerce websites at the special EMI rates.

  12. What is the minimum transaction and capping for Fuel Surcharge waiver in a month?
    Min transaction amount INR 400, max transaction amount INR 2000. Waiver amount capped at INR 400 per month.
  13. What happens if I miss the payment of Minimum Amount Due for any Statement (E.g. 2nd Statement)?
    The interest-free credit period offer will be forfeited / withdrawn automatically, and interest will start accruing from 3rd statement on retail balance outstanding in 2nd statement. All retail transactions done post generation of Statement 3 will start accruing interest. The total interest accrued will reflect in the 4th credit card Statement.