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Our Credit Card system upgrade is completed. You may continue to use your Credit Cards seamlessly.

Online Banking and SC Mobile services for credit card related transactions and requests will be available shortly.

Experience new-age banking for your credit cards. Consolidated statements | Single payment

Service with no impact
Sr No No Impact Areas
1 Credit Card transactions You can use your credit card for all transactions*
2 Emergency service Reporting of lost/stolen cards, Fraud reporting via Phone Banking
* Please note the credit card usage during this period will be governed by card controls set up by you as of August 20 2024
Services with temporary impact
Service Type 20-Aug 21-Aug 22-Aug 23-Aug 24-Aug 25-Aug 26-Aug
Processing of Credit Card payments Available Available Not Available
Payments made between August 22 to 25, 2024 will be posted to respective card account by August 26, 2024 and eligible credit limit will be released
Available
Credit Card replacement / re-issuance request Available Not Available Available
Personal Information changes
(Address, email ID, mobile no.) for Credit Cards
Manage your Card
(under ‘Help & Services’ on Online Banking/SC Mobile)
View Transactions for Credit Cards**
(un-posted transactions)
Reward Points and Cashback redemption
Credit Card PIN change facility over IVR (Interactive Voice Response)
Issuance of new Credit Card Available Not Available Available
**Clients will continue to receive transactions alerts with available credit limit. These transactions would not be available on Online Banking/SC Mobile for viewing during this period.

FAQs

For credit card system related FAQ, please click here.

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Have more queries regarding the credit card system upgrade?

Write to us at help.cards@sc.com or chat with us now.