Definitions:

1. Bank or SCB: Standard Chartered Bank, India

2. Company: The Indian Hotels Company Ltd (Taj Group)

3. Offer: A Taj Experience eGift voucher of Rupees Seven thousand five hundred only (INR 7,500). The voucher may be redeemed for spends towards rooms, food and beverages, spa and other services and applicable taxes without restrictions at Taj, SeleQtions and Vivanta hotels and Ama Trails & Stays in India

4. Offer Period: 1st June 2024 – 31st December 2024

5. Applicability: Resident Indian clients signing up for a new Priority Banking account with Standard Chartered

Offer Conditions & Qualification Criteria:

• Condition 1 – Card (Credit /Debit) & UPI Spends: Clients must spend INR 50,000 within month 2 of the Priority Banking a/c being setup, where the month of a/c opening is considered as month 0, and another INR 50,000 within the next four months (months 3, 4, 5 and 6) respectively, using their Standard Chartered credit card, debit card or UPI or any combination of these. Cumulative spends should be Rupees Fifty thousand (INR 50,000) at the end of month 2 and another Rupees Fifty thousand (INR 50,000) between month 3 and month 6. In case of spends through SCB credit card, the repayment should be done through an SCB savings account only.

• Condition 2 – Fulfilment of Priority Banking Eligibility Criteria: The client must fulfil any one of the Priority Banking Eligibility Criteria (applicable for a Standard Chartered Bank relationship for the first 12 months of account opening) as below:

1. Minimum monthly average FUM1 (Funds under management) of INR 30 Lakh
or
2. Minimum monthly salary credit into Standard Chartered salary account of INR 3 Lakh
or
3. Mortgage approved amount above INR 2 Crore
This condition must be met every month, across all months from Month 1 till Month 6.

Offer activation date: The offer would be considered activated from the date the client signs up for the offer by clicking on the link included in the welcome activation offer emailer sent by the Bank on their registered email ID. The month when the client signs up for the offer would be considered Month 0.

Offer fulfilment: Offer fulfilment will happen in month 4 and month 8 respectively from the month of sign up, where month of signup is considered month 0, subject to the client meeting the offer qualification criteria.

Voucher validity: The voucher is valid for 12 months from the date of issue. The vouchers will be valid for usage on all days of the week.

Voucher usage: To avail the e-voucher, the client must present the voucher ID at the hotel. The voucher can be used until the balance is exhausted, in a single transaction or across multiple transactions. The voucher cannot be used in conjunction with any other discount or promotional offer that may be offered at the hotel. In case the validity has expired, no extension will be granted under any circumstances.

VOUCHER USAGE TERMS & CONDITIONS

1. Taj Experience eGift vouchers are issued by The Indian Hotels Company Limited, hereinafter ‘the Company’.

2. To check your voucher balance and validity, please visit https://www.tajhotels.com/en-in/gifting-and-shopping/e-gift-cards and input the e-voucher Number in the ‘Card Balance’ section.

3. Taj Experience eGift voucher balance may be redeemed for spends towards rooms, food and beverages, spa and other services and applicable taxes without restrictions at Taj, SeleQtions and Vivanta hotels and Ama Trails & Stays in India, except for retail spends at third-party outlets, business centre equipment hire, hired services from third party sources, expenses on banquets, conferences, and events, or expenses of a personal nature for which a pay-out is raised such as buying medicines, repairs of personal items, etc. and payment for any membership program.

4. Multiple transactions can be performed on the voucher until the value of the voucher is exhausted.

5. Should your purchase value exceed the balance on the voucher, the differential amount of such purchase may be loaded on the voucher or paid at the point of sale in cash or through an accepted credit or debit card, at the time of making such purchase.

6. A valid voucher in its original form or e-mail must be presented at the time of availing a service.

7. For prepaid room reservations at Taj Reservations Worldwide, the voucher number must be quoted when making the reservation. In case of cancellations the standard cancellation policies of Taj would apply. Please contact Taj Reservations Worldwide to process any eligible refunds from cancellations on your e-voucher.

8. The voucher shall not be valid for use at any other service establishment or for withdrawal of cash.

9. No refund, replacement or cash back would be considered against the voucher Once a voucher is issued, the Company will not entertain any request for cancellation. Any defaced, torn, altered, spoiled or cancelled voucher is deemed invalid and shall not be accepted.

10. Persons purchasing vouchers or similar products from an unauthorized reseller or platform do so at their own risk and consequences. The Company shall not be responsible or liable in respect of any claims or loss/damage caused to any person in any manner whatsoever in relation to the voucher or similar products purchased from such unauthorized sellers or platforms. In case of any query, please call Taj Reservations Worldwide at 1800-111-825 or +91-22-6601-1825 or e-mail reservations@tajhotels.com

11. Redemption of the voucher by its bearer shall be a valid discharge of the Company’s liabilities in respect of the voucher.

12. Any dispute needs to be referred to The Indian Hotels Company Limited and the decision of the Company shall be final.

13. Any further dispute related to the voucher all be subject to the exclusive jurisdiction of courts at Mumbai.

14. The voucher is subject to applicable laws. The Company, purchaser and the voucher bearer shall comply with all applicable laws promulgated by any statutory/judicial/competent authority from time to time in this regard.

15. The Company reserves the right to amend these terms and conditions from time to time.

16. Any change in these terms and conditions can be viewed on the Taj website.

17. For any other queries, please call Taj Reservations Worldwide at 1800-111-825 or +91-22-6601-1825 or e-mail reservations@tajhotels.com

GENERAL TERMS AND CONDITIONS

1. This is an exclusive offer provided by Standard Chartered Bank.

2. The Bank reserves the right to modify/change all or any of the terms applicable to this offer at any time.

3. The Bank also reserves the right to modify, withdraw or discontinue the offer without assigning any reasons whatsoever. Neither anything contained in these terms and conditions, nor shall running this offer be construed as an obligation on the Bank to continue the offer up to the termination/expiry date.

4. Participation in this offer is entirely voluntary and it is agreed and understood by the participants that participation shall be deemed to have been made voluntarily.

5. The offer is non-transferable.

6. The offer shall not be available wherever it is prohibited under law and/or cannot be made available for any reason whatsoever.

7. The Bank shall not entertain any disputes on the quality of products /services delivered by the Company, even if the client approaches the Bank for resolution of the same.

8. The Bank will not be responsible or liable in case the Offer is not configured or could not be availed due to any malfunction, delay, traffic congestion on any telephone network or line, computer on-line system, servers or providers, computer equipment, software, or website.

9. The Bank does not endorse any of the products, services or brands being offered under the Offer and will not accept any liability pertaining to the quality, merchantability, fitness, delivery or after-sales service of such products or services, which shall be at the sole liability of the Company.

10. The Bank shall not be obliged to make any public announcements for the results of the offer. The Qualified Clients shall be intimated by the Bank through Email only.

11. In all matters relating to this offer, the decision of the Bank shall be final and binding.

12. By participating in the offer, the participants agree to be bound by the terms and conditions contained herein.

13. Any tax or other liabilities or charges payable to the government or any other statutory authority/body or any participating establishment, which may arise or accrue to the client due to provision of the offer, shall be to the sole account of the client.

14. The Offer shall be subject to usual force majeure events and on occurrence of such events, the Offer may be withdrawn at the discretion of the Bank.

15. Nothing expressed or implied in the programme shall in any way waive or amend any of the applicable terms and conditions.

16. Pictures of products shown in the communication sent to the client either through mailers or advertised, are for representative purpose only and may not bear a resemblance to the actual products sold by the relevant sellers. The Bank shall under no circumstances be responsible towards the same

17. Services offered under this programme are subject to availability from the Company and in no circumstances will the Bank be liable for non-availability of any of the products / services.

18. Under no circumstance will the offer/Instant Discount being offered under this program be settled in cash.

19. Any disputes arising out of the Offer shall be subject to arbitration by a sole arbitrator appointed by both the Parties with mutual consultations for this purpose. The proceedings of the arbitration shall be conducted as per the provisions of Arbitration and Conciliation Act, 1996. The place of arbitration shall be at Mumbai and language of arbitration shall be English.

20. Clients are not bound in any way to participate in the programme. Any such participation is purely voluntary.

21. All liability with respect to the products purchased lies with the Company and the Bank shall be in no way responsible for the same

22. All disputes under this Offer are subject to the exclusive jurisdiction of the competent courts/tribunals of Mumbai.

¹FUM (Funds under management) includes any one or combination of the following products from the Bank: Savings accounts, Term Deposits, Investments made through the Bank