SERVICES

What We Do

We offer banking services that help companies to succeed, creating wealth and growth across our markets. Our heritage and values are expressed in our brand promise – Here for good.

Products and Services

Supporting our multinationals and financial institution clients with a bespoke service offering.

Trade Service Levels

Where you request for a trade service (and provide to us all documentation and information required for such trade service) by the cut off time, and unless you have been otherwise informed, we expect to execute the trade service within the service level as indicated below^[1].

Product	Cut off	Service Level
Main products: – FI Guarantees (Counter Guarantee) – Export & Import LC (advising & Confirming) – Export Credit Bills	3:00pm Iraq time	Aim for 24 hours, calendar day processing

8:00 AM to 4:00 PM Iraq Time (Sunday to Thursday)

Email address: straight2bank.iq@sc.com

Phone Numbers:

+964 7505599033/22/55 +964 7802770505/606

^[1] The service levels are offered as a guideline on our operational turnaround time, and do not constitute a binding obligation on us to execute a trade service within the specified service level. Your request for, and our provision of, a trade service remain subject to the terms and conditions governing such trade service that have been agreed, and/or shall be agreed, between us.