Fraud & Scams
Suspect that your login credentials have been compromised? Instantly disable your digital services.
Suspect that your login credentials have been compromised? Instantly disable your digital services.
If you suspect any unauthorized access or transactions have been made to your account, please close the mobile app or web browser and contact us immediately on +94 112480480
Fraudsters may attempt to obtain account credentials by sending a fake email or text message to customers that direct them to a false bank login page. When customers enter their credentials, fraudsters may steal them.
Fraudsters may use a broad range of attacks to obtain account information directly from users by tricking them or appealing to their emotions and fears during interactions.
When a victim unknowingly downloads malware to their computer, it can work in the background, completely undetected. Fraudsters then use it to capture credit card information as the victim enters the details online.
Cardholders that have common or easy-to-guess passwords are at risk of fraudsters obtaining their login email then guessing the password and taking control of the card account.
Please do not disclose your personal particulars, online banking credentials, credit/debit card details and OTP to anyone.
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