Standard Chartered Malaysia’s presence in the country goes back to 1875, when we opened our first branch at Beach Street, Penang. Over the years, we have remained firmly committed to the nation and its growth. Locally incorporated as Standard Chartered Bank Malaysia Berhad on 29 February 1984, we have to date over 7,000 employees for our Malaysian operations, a global shared service centre Standard Chartered Global Business Services (GBS), a subsidiary Price Solutions, an offshore facility in Labuan, and head office at Equatorial Plaza in the heart of Kuala Lumpur.

The Bank provides a comprehensive range of financial products and services to serve individuals, small and medium-sized enterprises, as well as corporates and institutions. Our Islamic banking subsidiary, Standard Chartered Saadiq, plays a key role in supporting international Islamic financing corridors. We were the first bank to establish a global operations hub in Malaysia. Together with sites in India, China, Poland and Philippines, GBS Malaysia supports the group’s operations in 53 markets around the world, providing our clients globally with secure and reliable banking services using state-of-the-art digital technology.

As a bank that has grown with the country over the years, we have a deep obligation to help facilitate and contribute to Malaysia’s growth in line with our purpose of driving commerce and prosperity through our unique diversity. Our brand promise – Here for good – intends to demonstrate how we can be a force for good by promoting economic activity that has a positive social impact.

Leading the way

Standard Chartered leads the way through product innovation, consistent and strong growth performance and sustainability initiatives. Over the years, Standard Chartered has pioneered many innovations in Malaysia including:

• A 30-year long history in Islamic Banking through the set up of an Islamic banking arm in 1993 and launching Islamic banking products such as the Murabahah programme in 2005; Profit Rate Swap (IPRS), Cross Currency Swap (ICCS) and Wiqa Forward Rate deal in 2006; as well as Islamic Trade and Supply Chain proposition and TRAIn-I (Total Return Alternative Investments) in 2007 under Standard Chartered Saadiq
• First bank in Malaysia to offer secured wealth lending in foreign currencies
• First bank in Malaysia to offer banking through video, audio and chat for the Personal and Priority Banking segments
• First bank to establish a global operations hub – Standard Chartered Global Business Services – in Malaysia which provides support to the group’s operations in more than 60 markets around the world and houses the country’s biggest software development centre
• Launched the country’s first video banking services for personal and priority banking clients in 2016
• Rolled out SmartGoals, the first-of-its-kind digital platform in Malaysia to make market insights and wealth advisory affordable and available round-the-clock to all clients, regardless of net worth in 2019
• First international Islamic bank to offer incentives for halal businesses in Malaysia in 2020
• Co-created a first-to-market replicable bare custody Islamic trust structure for development financiers in 2020

Diversity and inclusion

At Standard Chartered, we promote a strong culture of diversity and inclusion (D&I), reflecting the diversity of our clients and our markets. We are committed to providing our employees with equal opportunities, working with them to unlock their fullest potential and achieve their ambitions. We believe that diversity – encouraging different views and opinions, and fostering constructive challenge regardless of grade, gender or race – underpins our purpose, that we cannot truly drive commerce and prosperity without fully embracing our diversity. In this regard, we continue to affirm our commitment to improve gender equality and empower women, and has made good progress in this space.

Standard Chartered is the first bank in Malaysia to secure the EDGE certification, a renowned global business standard for gender equality, validating the Bank’s commitment in creating a gender-equitable workplace. Achieving the Move level of the certification affirms that Standard Chartered Malaysia has established a strong institutional framework in terms of leading policies and procedures to ensure equitable career flows, especially in the areas of equal pay, recruitment and promotion, leadership development training and mentoring, flexible working and organisational culture.

Awards and achievements 

• Debit Card Initiative of the Year for JumpStart debit card-i at the Asian Banking Finance Retail Banking Awards 2024
• Best Islamic Supply Chain Bank, Best Islamic Custodian and Best Islamic Liquidity Management Solution at The Asset Triple A Islamic Finance Awards 2024
• Bank of the Year, Woman Entrepreneurship Empowerment Award Category, Sustainability & CSR Malaysia Awards 2024
• Best Service Providers for E-Solution Partner – Best Liquidity and Investment Solution – Best Trade Finance Solution (E-commerce, Technology & Media) – Best Implementation Managers of the Year at The Asset Triple A Treasurise Awards 2024
• EDGE Certification from 2024 to 2025 in recognition of workplace gender equality
• Best Equity Trading Platform at the 2023 Global Retail Banking Innovation Awards
• Outstanding Innovation in Equities (Capital Markets Products & Solutions) and Bank Cards at the 2023 Digital CX Awards.
• Best Equity Trading Platform at the 2023 Global Retail Banking Innovation Awards
• Outstanding Innovation in Equities (Capital Markets Products & Solutions) and Bank Cards at the 2023 Digital CX Awards.
• Rated Best in Class by RFI Global in Overall Banking, Main Bank, Priority Banking, Priority RM, Premium Banking, Products (CASA, Time Deposit, Investment, Credit Card & Personal Loan), Channels (Branches, ATM & Client Care Centre) and Digital Banking (Mobile Banking & Internet Banking) in 2023
• Best Islamic Bank for Digital CX in Malaysia and Best Equity Trading Platform for 2023 by The Digital Banker
• Best Bank for Diversity & Inclusion in Malaysia at the 2023 Asiamoney Best Bank Awards
• Best Islamic Supply Chain Bank at The Asset Triple A Islamic Finance Awards 2023
• Ranked 3rd in Malaysia – Forbes’ World’s Best Banks 2023
• Best Service Provider in Malaysia for Liquidity Management, Best ESG Solution – Liquidity and Investments, Best Payments and Collections Solution and Best New Economy Solution – Payments and Collections at The Asset Triple A Treasurise Awards 2023
• Best Service Provider in Malaysia for Liquidity Management, Best ESG Solution – Liquidity and Investments, Best Payments and Collections Solution and Best New Economy Solution – Payments and Collections at The Asset Triple A Treasurise Awards 2023
• Best Islamic Trustee/Custodian at the IFN Best Banks of the Year 2022
• Diversity and Inclusion Award 2022 at the BMCC Business Excellence Awards
• Best Equity Trading Platform for SmartStocks at the Global Retail Banking Innovation Awards 2022
• Best Service Provider Trade Finance, Supply Chain at The Asset Triple A Treasury, Trade, SSC and Risk Management Awards 2022
• Best Transaction Bank at The Asset Triple A Treasury, Trade, SSC and Risk Management Awards 2022
• Best in Treasury and Working Capital at The Asset Triple A Treasury, Trade, SSC and Risk Management Awards 2022
• New Economy Solution – Best Supply Chain Solution at The Asset Triple A Treasury, Trade, SSC and Risk Management Awards 2022
• Country Award at the Malaysia International Initiative of the Year 2022 by ABF Wholesale Banking Award
• Outstanding Innovation in Digital CX – FX Solution at the Digital CX Awards 2022
• Outstanding Transformation in Digital CX by a Wealth Manager at the Digital CX Awards 2022
• Best Islamic Bank at the Digital CX Awards 2022
• LinkedIn Top Companies in Malaysia 2022
• Leadership in DuitNow Innovation and e-Payments Innovation Award at the Malaysian e-Payments Excellence Awards 2022
• Best Trade Finance Provider in Malaysia at Global Finance’s 2022 World’s Best Trade Finance Providers Awards
• Champion of Community Engagement and Partnerships at The 2021 United Nations Malaysia WEP Awards
• Halal Prominent Brand Excellence Award at the World Halal Excellence Awards 2021
• Highly Commended Treasury4Good Award for Best Sustainable Supply Chain Finance Solution (for Malaysia Airports) and Highly Commended Award for Best Supply Chain Solution (for Barry Callebaut) by Treasury Management International
• Best Liability Management (for Axiata) and Best Syndicated Loan (for MISC Berhad) at The Asset Triple A Sustainable Capital Markets Country Awards 2021
• First bank in Malaysia to be awarded EDGE Certification for workplace gender equality
• Future Enterprise of the Year 2021 by IDC
• LinkedIn Top Companies in Malaysia 2021
• Best Trade Finance Solution (for Vale) at The Asset Triple A Treasury, Trade, Sustainable Supply Chain and Risk Management Awards 2021
• Best Retail Bank, Best Islamic Bank and Best User Experience – Internet Banking (Highly Acclaimed) at the Digital CX Awards 2021

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