About
We’re here for good
We’re proud to connect the world’s most dynamic markets to drive growth and prosperity
Standard Chartered in Europe and the Americas
The Europe and the Americas business is a centre of expertise for the Bank’s major product offerings, allowing us to provide a wide range of services, platforms and capabilities to meet the growing needs of our clients. As one of the Bank’s fastest-growing client regional franchises, our business in Europe and the Americas is pivotal to delivering the strategic aspirations of the Bank.
Standard Chartered in Poland
Standard Chartered launched the Group’s first operations in Poland with our Warsaw-headquartered Global Business Services centre, going operationally live in September 2018. It’s our fourth Global Business Services (GBS) location globally and the first in Europe.
The office was created as a regional hub to focus primarily on supporting our Europe and the Americas activity. Poland was selected as the optimal location for the hub and supports those clients and businesses by operating in the same time zone and providing them with a highly skilled workforce.
Since November 2023, Warsaw is also home to the Poland Branch of Standard Chartered Bank AG, our EU hub. It strengthens our presence across Europe and enables us to better serve our strategic and evolving European client base.
Our office in Wola district has been designed to include various types of workstations and aligned with the needs of individuals with disabilities. Colours used in the interior design were inspired by unique places in Poland such as Słowiński National Park, Białowieża Forest, Green Lake and Paradise Cave. In addition, located on the top floors of the building, the office offers a panoramic view on Warsaw.
Global Business Services
Standard Chartered Global Business Services (GBS) is our multi-disciplinary global competency organisation capable of managing complex, large-scale, cross-border activities. GBS provides employment opportunities to over 21,000 people across five markets – China, India, Malaysia, the Philippines, and Poland.
GBS is at the heart of operational processes and technology services which supports us to seamlessly deliver products and services to the clients and customers of Standard Chartered. Our hubs in China, India, Malaysia and Poland serve as centres of excellence for our businesses and functions around the world and lead our work on process and operational transformation.
Recognition and awards
Great Place to Work-Certified™ is based entirely on what current employees say about their experience working at the organisation and is an important element of building and strengthening our employer brand locally. Serving as a signpost for candidates, the certificate is particularly impactful for organisations that are fairly new to the local labour market, helping them attract talent.
In 2023, Standard Chartered Poland has been awarded the main prize in the “Równowaga” (“Balance”) competition – a contest recognising employers for creating an inclusive workplace, where everyone can thrive, regardless of their gender.
Supporting the Poland Business Run as a strategic partner since 2019
Poland Business Run is a charity initiative focused on helping people with disabilities, supported by Standard Chartered. The event integrates thousands of runners from Poland around this common goal. It motivates to stay fit and emphasizes the power of cooperation in doing good. Poland Business Run is also an initiative that aligns with our brand promise – “Here for good” as well as our core valued behaviours: “do the right thing”, “never settle” and “better together”.
Our leaders in Poland
Anna Urbańska
Chief Executive Officer, Standard Chartered Poland
Anna leads the strategic development and operations of Standard Chartered in Poland – both the Bank’s Global Business Services Centre, as well as the Polish Branch of Standard Chartered Bank AG. She has a career spanning over 25 years in financial services, investment funds and consulting.
Anna joined Standard Chartered in October 2018 to build the Conduct & Financial Crime Compliance team in Poland. Prior to this, she led the Financial Crime Compliance unit at PwC, served as deputy-chairwoman and COO at a private equity owned fintech company and built and ran RBS’ (now NatWest) operational hub in Warsaw.
Her track record also includes various managerial roles at Cetelem, HSBC and GMAC. She holds a master’s degree from the Faculty of Law at the University of Warsaw and diplomas of post-graduate studies in management and economics from the Warsaw School of Economics.
Anna Jarczewska
Head of HR, Standard Chartered Poland
Anna Jarczewska was appointed Head of HR at Standard Chartered Poland in April 2020. She is responsible for driving the people agenda across all businesses and functions at the bank’s Warsaw hub. Additionally, she serves as the global HR Business Partner for operations in Consumer, Private and Business Banking. Anna is a seasoned HR leader and business partner with long-standing experience in large international companies across multiple sectors and geographies.
Prior to joining Standard Chartered, she served as the Head of HR for Poland & Switzerland and Board Member at Diageo Poland, being responsible for shaping and executing the organisational and people agenda and ensuring the right structure, capabilities and talent for the future. Earlier, for 4 years, she held several HR roles in Deloitte Poland, contributing to the company’s people agenda by helping to build a strong employer brand and put an effective talent acquisition strategy in place. She was also a member of HR team in Ericsson Ireland and worked with various globally recognised hotel & resort chains in the USA.
She holds a master’s degree of psychology in business and engineering degree in environmental protection. She also completed post-graduate studies in labour law at the University of Warsaw and holds the CIPD accreditation from the International College of Ireland.
Sylwia Traczyk-Jeznach
Chief Financial Officer (CFO), Standard Chartered Poland
Sylwia is a seasoned finance leader and business partner with over 15 years of professional experience gained in international financial institutions. Prior to joining Standard Chartered she served as Head of Local Finance at NatWest for almost 8 years. Earlier, she held a number of Finance roles in RBS’ office in Poland.
She started her professional career in BNP Paribas, where she completed an internship and held her first full-time role in accounting while still studying. She graduated from the University of Warsaw and holds a master’s degree in Economics with Finance and Banking specialisation.
