How to raise a Service Request on Online Banking or SC Mobile

Update Profile Details

To update your personal particulars such as contact or address details, go to “Update Profile Details”.

Scan the QR code to update your profile

Scan the QR code to update your profile
Help & Services

For all other Service Requests,
go to “Help & Services”.

Scan the QR code to raise a Service Request

Scan the QR code to raise a Service Request

3 options to raise a Service Request

OPTION 1

Select from the “Most popular service requests”

Step 1

OPTION 2

Select a Service Category and choose your request

Step 2

OPTION 3

Personalise your request

Step 3