How to request a Credit Balance Refund?

STEP 1

Go to “Help & Services” in the Services tab located at the bottom right corner, and tap on ‘View All’

Step 1

STEP 2

Under Card Management, select "Credit Balance Refund

Step 2

STEP 3

Select the credit card or loan account that you wish to request a refund on.

Step 3

STEP 4

Select the available receiving account to receive the refund

Step 4

STEP 5

Enter the refund amount and select your reason for the refund.

Step 1

STEP 6

Review the refund details.

Step 2

STEP 7

Submit your request. We will send you an email and SMS when the request is completed.

Step 3