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Mobile Phone, Electronics, Phone

How to protect yourself online

SC Mobile Key and Alerts

Password Security

Browse Securely

Installing of apps and software

Protect against malware

Plan laptop notebook pen mobile

SC Mobile Key and Alerts

  • Benefits of SC Mobile Key:
      • Replaces the physical security token cards.
      • Securely authenticates your login and transactions without the need for Security Token Cards or One-Time Passwords (OTP) via SMS.
      • When performing sensitive activities such as updating your personal details or funds transfers, you will be prompted to enter your personalised 6-digit PIN as added security.
      • Enhanced encryption capabilities improve the overall security of your mobile app.
      • Enable in-app alerts via your mobile settings to receive transaction alerts on SC Mobile.
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Password Security

  • Our tips for you:
      • Keep your password confidential at all times and do not divulge it to anyone.
      • Do not store your username or password on your mobile phone, email or post-it note.
      • When logging in to Online or Mobile Banking, safeguard your login details by keeping them away from prying eyes.
      • Use a strong password that contains a mix of letters, numbers or symbols. A good way to create strong, memorable passwords is by using 3 random words.
      • Do not use words that can be guessed (like your pet’s name). You can include numbers and symbols if you need to. For example, “RedPantsTree4!”
      • Change your password regularly.
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Browse Securely

  • Our tips for you:
      • Do not access SC Mobile using a ‘jail-broken’ or ‘rooted’ mobile device as it increases the risk of malicious software infection.
      • Type the URL on the address bar of your browser instead of clicking from an email or another site.
      • Use only your personal computers and devices to access your accounts.
      • Do not allow remote access of your computer to anyone or download any software as instructed over the phone.
      • Do not store your username/ password in the browser.
      • Only log in through our official website or applications and always remember to log off.
Plan laptop notebook pen mobile

Installing of apps and software

  • Our tips for you:
      • Download SC Mobile and get app updates from legitimate sources such as the Google Play Store or the Apple Store only.
      • Regularly update the operating system on your mobile phones, tablets and laptops.
      • If you lose your mobile phone or tablet, review your recent account transaction history via alternative methods, such as an ATM, and report any suspicious transactions immediately at +65 6747 7000.
Plan laptop notebook pen mobile

Protect against malware

  • Our tips for you:
      • Do not download or open any attachments in emails or text messages, if you feel are suspicious.
      • Only click on links from text messages and emails from a trusted source.
      • Install anti-virus software on digital devices and update them regularly to ensure protection.
      • All bank websites contain “https” instead of “http” in their URL.
      • Remember to clear your cache.