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  1. Help Centre
  2. Business Banking

Get help for your Business Banking needs

Frequently Asked Questions

Get in touch with us here.

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Log in to Straight2Bank (S2B) under “Cash Services” to view your transaction. If you do not have S2B, you may apply using the form found here. Alternatively, you can view your balances via your hard copy bank statement.

Log in to Straight2Bank (S2B) under “Cash Services” to view your transaction. If you do not have S2B, please apply using the form found here. Alternatively, you can view your transactions via your hard copy bank statement.

Log in to Straight2Bank (S2B) under “Cash Services” to download your statements. If you do not have S2B, please apply using the form found here. Alternatively, you can contact our Business Banking Client Contact Centre 1800 743 3000.

• PayNow Corporate will enable businesses/corporates and the Singapore Government to pay Singapore Dollar funds instantaneously to eligible retail and corporate customer’s bank accounts held with us and other PayNow participating banks via the use of such customer’s registered PayNow proxy.

• PayNow Corporate will also enable businesses/corporates and the Singapore Government to receive Singapore Dollar funds instantaneously from eligible retail and corporate customers of PayNow participating banks by linking their Singapore bank account a unique identifier (i.e. a “proxy”) (see “PayNow – Registration” below). For more information, please click here.

Step 1: Complete the PayNow Corporate Registration Form and PayNow Service
Step 2: Supplement to link your UEN to your SC Singapore dollar account. Ensure they are signed by the duly Authorised Person(s).
Step 3: E-mail the completed form to us at Service.SGBizBanking@sc.com

Please allow up to 5 working days for your application to be processed. After this is successfully completed, you will be able to make and receive payments through your designated Standard Chartered bank account via PayNow Corporate.

To download the forms for registration, please click here.

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Please apply via the forms found here.

Please visit here for more information.

Please visit our S2B Support Center.

Please visit here.

Please contact our Business Banking Client Contact Centre 1800 743 3000, and choose option 3.

Please click here to view our range of financing solutions.

Please refer to the below see the fees and charges on the product link below:

• Business Instalment Loan

• Working Capital Loan and Temporary Bridging Loan

• Business Property Loan

• Business Working Capital

It takes 2 to 3 working days, excluding the currency holiday & the beneficiary country’s public holiday(s)

Please click here for the pricing guide.

MT103 is a SWIFT payment message type/format used for cash transfer specifically for cross border/international wire transfer.

You can retrieve a copy of MT103 via Straight2Bank here

‘Keyman refers to key personnel in Businesses, whether he/she is the owner, director or any other appointment holders, who are the driving forces behind the business.

A Keyman Insurance is a life insurance policy that a company purchases on the keyman’s life. This is to ensure minimal disruptions to operations should the unthinkable happens to the keyman/ key person.

Should the unthinkable happen to any of the key person, an insurance payout during the loss of you or your keyman will inject the much-needed liquidity to keep your business running while maintaining the confidence with your creditors for a smooth transition. This minimises the impact of any credit facility that the company may have.

‘A buy-sell agreement is an agreement that stipulates i) how a partner’s share of a business may be reassigned and ii) establish a method to determine the value of the shares, if that partner dies or otherwise leaves the business.

This ensures business continuity by avoiding potential disputes that may arise in the redistribution and valuation of company shares.

You can incorporate our insurance solutions to finance various employee incentive programmes, which is key in showing that you care for your employees’ welfare.

As part of an ongoing account review, the Bank will contact you periodically to ensure that your information with us is up-to-date. This is to safeguard against any potential risks.

Yes, a confirmation email with details on the new arrangement will be sent to your registered email address.

If you do not have an email address registered with the Bank, a letter will be sent to your registered mailing address.

Aside from being readily available and easily accessible, emails sent by the Bank are password protected which allows for a safer mode of communication. Going paperless is also a part of our continual efforts to protect and save the environment.

If the review is not completed within the timeline stipulated in the Bank’s email or letter, restrictions may be placed on your account(s).

• If you do not have any loans with the Bank, withdrawal is allowed on your current account / savings account. However, deposits, new credit card transactions, new products and renewal of credit services/ facilities will not be allowed.

• If you are holding a loan with the Bank, loan-related deposits (such as monthly repayments, interest & charges) are allowed. However, withdrawals, other type of deposits, new credit card transactions, new products and renewal of credit services/ facilities will not be allowed.

Please refer to the email or letter for the contact details of the designated Client Due Diligence Analyst who will be assisting you for the review.