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Important Information

Discontinuation of EZ-Link facility on Simply Cash Credit Card from 1 June 2024

Dear Clients,

Following the announcement by LTA on 9 Jan 2024, Standard Chartered Simply Cash Cardholders will not be able to use the EZ-Link facility on their cards from 1 June 2024.

While your Simply Cash Credit Card cannot be upgraded to SimplyGo EZ-Link, you have the option to switch your Card’s payment mode to contactless payment via the Assisted Service Kiosks or Top-Up Kiosks located at all MRT and LRT stations, and bus interchanges. The remaining stored value in your Card will remain in the EZ-Link account/purse and can be used for retail purchases. Alternatively, you can get a refund of the remaining stored value at any SimplyGo Ticket Office. Upon refund, you will not be able to use the EZ-Link functionality anymore.

This change is part of LTA’s transition towards the SimplyGo system which was first introduced in 2019. With the growing adoption of SimplyGo payment methods, and the legacy card-based ticketing system nearing the end of its operational lifespan, LTA is therefore transitioning all adult commuters to the SimplyGo platform by 1 June 2024.

FAQs

  1. How do I know if my Simply Cash Credit Card has this EZ-Link facility?

If your Card was issued before 8 December 2019, the EZ-Link facility would be enabled on your card. Alternatively, you can look for the CEPAS logo on the back of the card. If it exists, the Card has EZ-Link functionality.

  1. What is the difference between using contactless bank cards under SimplyGo and the contactless bank cards with EZ-Link functionality?

Upfront top-ups are required for using contactless bank cards with EZ-Link functionality for fare payment. With the launch of SimplyGo with Mastercard, NETS and Visa contactless bank cards, such top-ups are no longer necessary, and commuters are able to use their contactless bank cards for fare payments directly, subject to the availability of credit/funds in their card/bank account. The transactions will be processed, accumulated and charged to their credit /debit card or deducted from their bank account, as with any other contactless bank card purchase.

  1. How do I enable my contactless bank card for transit if my card comes with EZ-Link functionality?

Under SimplyGo, commuters holding contactless bank cards without EZ-LINK functionality can use these cards for transit payment directly. For contactless bank cards that come with EZ-Link functionality, the EZ-Link function will be the default payment mode for transit. You will need to visit the Assisted Service Kiosks or Top-Up Kiosks at any train station to switch to contactless payment mode.

  1. What will happen to the remaining stored value in the EZ-Link purse of my contactless bank card after I have switched the payment mode?

The remaining stored value will remain in the EZ-Link wallet, and can be used for retail purchases. You can also get a refund of the remaining stored value at any SimplyGo Ticket Office. Before doing so, please visit an Assisted Service Kiosk or Top-Up Kiosk (available at train stations) to switch to contactless bank card payment mode for transit usage. Please note that you will not be able to switch the transit payment mode (including switching to bank card payment mode) after the refund is done.