1. How do I apply for an ABECHA ESSO Fleet Card? You can submit registration online. 2. Can I apply for the card if the car is not registered under my name? Yes, you can apply. 3. How long will it take to process my application? Your application will be processed immediately upon completion of application. Fleet card, pin number will be mailed to your address within 10 to 14 working days. 4. Can I apply for more vehicles? Yes. We will send you a set of Fleet card, Pin Number and Speedpass for every vehicle you register. If you wish to tag these additional vehicles to your existing account, you just need to fill in multiple vehicle number. If you want the additional vehicles to be under a separate account, all you need to do is to forward the registration page to your family or friend and let them fill in the registration form accordingly.

Refundable Security Deposit

1. Why do I need to pay a $100 refundable security deposit? We ask customers to secure their account to ensure that we will have the resources available to continue providing reliable service to all customers. Unlike most other businesses, we provide credit limit upfront and bill our customers after they have used our services. This billing and deposit practices promote fairness by ensuring that all customers pay for the fuel they use so that all our customers can continuously enjoy the preferential discount. 2. When will be the security deposit deducted? The security deposit will reflect on your first bill and will be deducted from your registered payment mode when fleet card(s) is issued. 3. How do I get back my refundable $100 security deposit? Your security deposit will be refunded as soon as all outstanding and final charges due to ABECHA have been settled. 4. Can the deposit used to offset outstanding amount / penalty charge? No, the refundable security deposit will not be used to offset any outstanding payments.

Cancellation / Termination

1. What if I don’t want my Fleet card anymore? Please send your termination request to custcare_BC@abecha.com 2. What fee and charges do I have to pay to cancel/ terminate fleet card? Cancellation/Termination administrative fee $10 will be applied if there are no transactions with the fleet card.

1. Do I need to activate the Fleet Card? No activation is required for Fleet Card, it can be used immediately with the 4-digit pin. 2. How do I use the Fleet Card at the pump? a. Swipe the card and key in 4-digit pin to activate pump. b. The pump icon will light up indicating that your Fleet Card is being read. Wait for the approval message on the screen. Choose your Synergy fuel product and top up. Replace nozzle and the pump icon lamp will go off. If you need a receipt, press ‘receipt’. c. That’s it! Your Esso Fleet Card will be billed on weekly basis. 3. Can the Fleet Card/Speedpass be used for other purchases? No. The Fleet Card can only be used for fuel purchases at ESSO. 4. Is there a limit to the number of transactions per day? Yes, 2 transactions can be made per day. This is an ExxonMobil security feature to minimize unauthorized usage due to lost or stolen cards. 5. What is the credit limit of my Fleet Card and how can I change credit limit? By default, the monthly credit limit is SGD 800 for each vehicle. The transaction will be stopped if you exceed your credit limit. However, you can email us at custcare_bc@abecha.com to change your credit limit. 6. Is there a minimum spending required per month? No, there is no minimum spend. 7. Is there any expiry date for the card? A Fleet Card has a 4-year validity period and all active transacting cards will be renewed automatically. You will receive a new card within one month of your Fleet Card expiry date. Your Fleet Card will be deactivated if there are no transactions for 6 consecutive months. 8. Will I earn "Smiles" points with purchases under Fleet Card? No, the Abecha-Esso Fleet Card provides upfront discount. 9. What if I have changed my personal details, eg. Vehicle number, mobile number or mailing address? You can email us at custcare_bc@abecha.com to update your personal information. 10. What if I lost my Fleet Card? You would have to call Abecha’s hotline at 63331188 Option 1 to request to deactivate the Fleet Card immediately. Alternatively, you can email custcare_bc@abecha.com and the Fleet Card would be deactivated within 1 business day. A replacement Fleet Card will be sent to you at your mailing address within 10 working days. 11. What if I lost/forget my pin number for the Fleet Card? You can email custcare_bc@abecha.com to request for a new pin number. Kindly provide the fleet card no., vehicle no. and mailing address. A new pin no. will be sent to you within 7-10 working days. Please note that if you key-in your pin no. more than 3x incorrectly, your fleet card will be temporarily suspended and it will only reset after 24 hours. 12. Can the PIN of the fleet card be changed? Yes, provided that upon card creation your fleet card have an option to change the original pin number.

Billing and Deduction

1. When do you charge my GIRO or Credit Card? We bill your transactions on a weekly basis. An Abecha-Esso Invoice will be sent to your email address. • Transactions made between 1-7 of the month will be billed on the 13th, • Transactions made between 8-14 will be billed on the 20th, • Transactions made between 15-21 will be billed on the 27th, • Transactions made between 22-30/31 will be billed on the 6th of the following month. Please be informed if it falls on a Saturday, deduction will be on Friday; if it falls on a Sunday deduction will be on next Monday and if it falls on a Public Holiday, deduction will be on the following working day. On your monthly bank or credit card statements the charges will reflect as “Abecha” most likely on the 13th, 20th, 27th and 6th (if you made any fuel consumptions within those billing period mentioned above). 2. Why the Abecha-Esso discount doesn’t show on the Esso Station receipt at the pump station when I used my Fleet Card? The discount will be applied and adjusted to your Abecha-Esso bill on the next billing cycle. The amount shown on the station receipt is the amount before discount.

Abecha Esso Fleet Card Promotion

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Up to 24.5% fuel savings with Standard Chartered Credit Card and Abecha Esso Fleet Card Program.

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Up to 24.5% fuel savings with Standard Chartered Credit Card and Abecha Esso Fleet Card Program.

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*Instant approval are subject to the availability of external services and systems including MyInfo and Credit Bureau Singapore.

I am an existing Standard Chartered credit cardholder. Register for a Abecha Esso Fleet Card to enjoy an exclusive upfront 18% discount on fuel purchases.

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Standard Chartered and Abecha Esso Fleet Card Promotion

From 1 January to 31 December 2020, get up to 24.5% savings at Esso using your Abecha Esso fleet card, only with Standard Chartered Credit Cards. Earn Standard Chartered rebate¹ with a minimum eligible retail spend of S$600 in the same calendar month (capped at S$30 per month) during the promotion period.

Card tyPE	UPFRONT DISCOUNT FOR Abecha Esso fleet card	STANDARD CHARTERED REBATE ON NETT TRANSACTED AMOUNT**	CARD CASHBACK	EFFECTIVE SAVINGS	MINIMUM MONTHLY SPEND (INCLUDING FUEL SPENDS IN Ess0)*
MANHATTAN World Mastercard®	18%	5%	3%^	24.56%	S$600 and above
Unlimited Cashback Card	18%	5%	1.50%^	23.33%	S$600 and above
All other cards	18%	5%		22.1%	S$600 and above
All other cards	18%			18%	Below S$600

Illustration

Illustration of fuel savings at Esso

	MANHATTAN World Mastercard®	Unlimited Cashback Card	All other cards
Fuel purchase at Esso service station (Gross amount)	S$100	S$100	S$100
18% instant upfront Standard Chartered Cards discount for Abecha Esso Fleet Card promotion	S$18	S$18	S$18
Amount paid at Esso station by Standard Chartered Credit Cardholder (nett amount)	S$82	S$82	S$82
5% Standard Chartered rebate on nett amount (min. monthly spend of $600) for all other Standard Chartered Credit Cards	S$4.10	S$4.10	S$4.10
3% cashback for MANHATTAN World Mastercard® (min. spend of S$3,000 required)	S$2.46
1.50% cashback for Unlimited Cashback Credit Card (no min. spend required)		S$1.23
Total savings for cardholder	S$24.56	S$23.33	S$22.10
Start using your Abecha Esso Fleet Card at Esso to enjoy the fuel savings now. Terms and conditions apply

The following transactions charged to a Card will not be considered as Qualifying Standard Chartered Transactions to meet the Minimum Standard Chartered Monthly Spend:
Insurance premiums, including premiums for investment-linked policies, charged to the eligible card;
Any transactions or bill payments to Telecommunications and utilities providers including but not limited to Starhub, Singtel, M1, and Singapore Power;
Any payment via AXS network;
Any payment via SAM network;
Payments to government agencies which include but not limited to Land Transport Authority, Housing Development Board, Inland Revenue Authority of Singapore, Public Utilities Board, Immigration & Checkpoints Authority and the Ministry of Manpower;
Income tax payments;
Any bill payment made using SC EasyBill bill payment programme;
Any top-ups or payment of funds to any prepaid cards (with exception of EZ-Reload), prepaid accounts, digital wallets including but not limited to Grab, Singtel Dash, WorldRemit Singapore, YouTrip or any other accounts as the bank may specify from time to time;
EZ-Link cards transactions;
TransitLink transactions;
Any transactions pertaining to Merchant Category Codes 6211 (Security Brokers/Dealers) and 7995 (Gambling/Lotto);
Balance transfers (or funds transfers), instalment loans and cash advances, purchases via NETS and ongoing instalment payments;
Any fees and charges (including annual fees, interest charges, cheque processing fees, administrative fees, cash advance fees, finance charges and/or late payment charges and other miscellaneous fees and charges) charged to any of the Bank issued credit cards of the Eligible Cardholder;
Any amount charged to the any of the Bank issued credit cards of the Eligible Cardholder during the Promotion Period that is subsequently cancelled, voided or reversed; and
Balance owing on the credit cards of the Eligible Cardholder account from other months

Application

1. How do I apply for an ABECHA ESSO Fleet Card?
You can submit registration online.

2. Can I apply for the card if the car is not registered under my name?
Yes, you can apply.

3. How long will it take to process my application?
Your application will be processed immediately upon completion of application. Fleet card, pin number will be mailed to your address within 10 to 14 working days.

4. Can I apply for more vehicles?
Yes. We will send you a set of Fleet card, Pin Number and Speedpass for every vehicle you register. If you wish to tag these additional vehicles to your existing account, you just need to fill in multiple vehicle number. If you want the additional vehicles to be under a separate account, all you need to do is to forward the registration page to your family or friend and let them fill in the registration form accordingly.
Refundable Security Deposit

1. Why do I need to pay a $100 refundable security deposit?
We ask customers to secure their account to ensure that we will have the resources available to continue providing reliable service to all customers. Unlike most other businesses, we provide credit limit upfront and bill our customers after they have used our services. This billing and deposit practices promote fairness by ensuring that all customers pay for the fuel they use so that all our customers can continuously enjoy the preferential discount.

2. When will be the security deposit deducted?
The security deposit will reflect on your first bill and will be deducted from your registered payment mode when fleet card(s) is issued.

3. How do I get back my refundable $100 security deposit?
Your security deposit will be refunded as soon as all outstanding and final charges due to ABECHA have been settled.

4. Can the deposit used to offset outstanding amount / penalty charge?
No, the refundable security deposit will not be used to offset any outstanding payments.
Cancellation / Termination

1. What if I don’t want my Fleet card anymore?
Please send your termination request to custcare_BC@abecha.com

2. What fee and charges do I have to pay to cancel/ terminate fleet card?
Cancellation/Termination administrative fee $10 will be applied if there are no transactions with the fleet card.
Usage of Fleet Card

1. Do I need to activate the Fleet Card?
No activation is required for Fleet Card, it can be used immediately with the 4-digit pin.

2. How do I use the Fleet Card at the pump?
a. Swipe the card and key in 4-digit pin to activate pump.
b. The pump icon will light up indicating that your Fleet Card is being read. Wait for the approval message on the screen. Choose your Synergy fuel product and top up. Replace nozzle and the pump icon lamp will go off. If you need a receipt, press ‘receipt’.
c. That’s it! Your Esso Fleet Card will be billed on weekly basis.

3. Can the Fleet Card/Speedpass be used for other purchases?
No. The Fleet Card can only be used for fuel purchases at ESSO.

4. Is there a limit to the number of transactions per day?
Yes, 2 transactions can be made per day. This is an ExxonMobil security feature to minimize unauthorized usage due to lost or stolen cards.

5. What is the credit limit of my Fleet Card and how can I change credit limit?
By default, the monthly credit limit is SGD 800 for each vehicle. The transaction will be stopped if you exceed your credit limit. However, you can email us at custcare_bc@abecha.com to change your credit limit.

6. Is there a minimum spending required per month?
No, there is no minimum spend.

7. Is there any expiry date for the card?
A Fleet Card has a 4-year validity period and all active transacting cards will be renewed automatically. You will receive a new card within one month of your Fleet Card expiry date. Your Fleet Card will be deactivated if there are no transactions for 6 consecutive months.

8. Will I earn “Smiles” points with purchases under Fleet Card?
No, the Abecha-Esso Fleet Card provides upfront discount.

9. What if I have changed my personal details, eg. Vehicle number, mobile number or mailing address?
You can email us at custcare_bc@abecha.com to update your personal information.

10. What if I lost my Fleet Card?
You would have to call Abecha’s hotline at 63331188 Option 1 to request to deactivate the Fleet Card immediately. Alternatively, you can email custcare_bc@abecha.com and the Fleet Card would be deactivated within 1 business day. A replacement Fleet Card will be sent to you at your mailing address within 10 working days.

11. What if I lost/forget my pin number for the Fleet Card?
You can email custcare_bc@abecha.com to request for a new pin number. Kindly provide the fleet card no., vehicle no. and mailing address. A new pin no. will be sent to you within 7-10 working days. Please note that if you key-in your pin no. more than 3x incorrectly, your fleet card will be temporarily suspended and it will only reset after 24 hours.

12. Can the PIN of the fleet card be changed?
Yes, provided that upon card creation your fleet card have an option to change the original pin number.
Billing and Deduction

1. When do you charge my GIRO or Credit Card?
We bill your transactions on a weekly basis. An Abecha-Esso Invoice will be sent to your email address.
• Transactions made between 1-7 of the month will be billed on the 13th,
• Transactions made between 8-14 will be billed on the 20th,
• Transactions made between 15-21 will be billed on the 27th,
• Transactions made between 22-30/31 will be billed on the 6th of the following month.

Please be informed if it falls on a Saturday, deduction will be on Friday; if it falls on a Sunday deduction will be on next Monday and if it falls on a Public Holiday, deduction will be on the following working day. On your monthly bank or credit card statements the charges will reflect as “Abecha” most likely on the 13th, 20th, 27th and 6th (if you made any fuel consumptions within those billing period mentioned above).

2. Why the Abecha-Esso discount doesn’t show on the Esso Station receipt at the pump station when I used my Fleet Card?
The discount will be applied and adjusted to your Abecha-Esso bill on the next billing cycle. The amount shown on the station receipt is the amount before discount.

¹Standard Chartered and Abecha Esso Fleet Card Promotion Terms and Conditions
- Under the Standard Chartered and Abecha Esso Fleet Card Promotion held from 1 January to 31 December 2020 (both dates inclusive), Cardholders get (i)18% upfront discount on Esso petrol purchases and; (ii) an additional 5% Standard Chartered rebate on transacted amount with Standard Chartered Credit Cards at Esso. Additional Standard Chartered rebates are subject to a minimum spend of S$600 on total eligible retail spend within the same calendar month. The maximum Standard Chartered rebate Cardholders may receive per month is capped at S$30. The Standard Chartered and Abecha Esso Fleet Card Promotion Terms and Conditions apply. Visit https://www.sc.com/sg/abechaesso/tnc/ for the list of eligible retail spends and full Terms and Conditions that apply.
- MANHATTAN Cardholders can earn up to 3% MANHATTAN Cashback on eligible card spends, including purchases at Esso. To earn MANHATTAN Cashback (i.e. 0.5%, 1% and 3%), MANHATTAN Cardholders must charge a minimum monthly spend corresponding to the respective MANHATTAN Cashback tier (per statement cycle month) on total eligible retail spends. There is a cashback cap of $200 per statement cycle quarter (excluding the rebate earned on Esso spends during the Promotion Period). The MANHATTAN Cashback Terms and Conditions apply. Visit sc.com/sg/manhattanfor the list of eligible retail spends and full T&Cs that apply. As such, a MANHATTAN Cardholder can get up to 24.56% in fuel savings if all conditions to qualify for the Standard Chartered 5% rebate and 3% MANHATTAN Cashback (subject to a minimum spend of $3,000 in a statement cycle month) are met within the same relevant period^.
- Unlimited Cashback Credit Cardholders can earn up to 1.50% Cashback on eligible card spends, including purchases at Esso. To earn Unlimited Cashback, Unlimited Cashback Credit Cardholders must charge the eligible retail spends to their Unlimited Cashback Credit Card. The Standard Chartered Unlimited Cashback Credit Card Terms and Conditions apply. Visit sc.com/sg/unlimited-tncfor the list of eligible retail spends and full T&Cs that apply. As such, an Unlimited Cashback Cardholder can get up to 23.33% in fuel savings if all conditions to qualify for the Standard Chartered 5% rebate and 1.50% Unlimited Cashback are met within the same relevant period^.
^ Note: The meaning of ‘month’ and hence, minimum ‘monthly’ spend for the purposes of the (i) MANHATTAN Cashback / Unlimited Cashback and the (ii) Standard Chartered 5% rebate are computed differently. For MANHATTAN Cashback or Unlimited Cashback: the Cardholder needs to meet the respective minimum spend in that respective statement cycle month. For Standard Chartered Caltex rebate: the Cardholder needs to meet the respective minimum spend in that respective calendar month. Therefore, for a Cardholder to qualify for both rebates concurrently, both criteria must be met during the same relevant period.
²Unlimited Cashback Credit Card Terms and Conditions
⁴Standard Chartered Digital Credit Card Terms and Conditions

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Up to 24.5% fuel savings with Standard Chartered Credit Card and Abecha Esso Fleet Card Program.

How would you like to apply?

Standard Chartered and Abecha Esso Fleet Card Promotion

STEP 1: REGISTER

STEP 2: SPEND

STEP 3: RECEIVE

Excluded Transactions

Don’t have a card? Apply for a Digital Credit Card now and get instant approval.

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