Why has there been a change to the rewards redemption platform?

As we work towards providing a more convenient banking experience for you, we have enhanced the platform with an improved layout for a more convenient way to redeem your 360° Rewards points.

What can I expect in this new rewards redemption platform?

You can expect a better experience with improved processing lead time. Instead of physical mail, you will be able to retrieve the redemption codes on the new rewards redemption platform directly, upon email confirmation via your email address updated with the bank.

What will happen to the redemption(s) that I had performed on the previous platform?

Not to worry. Any prior redemptions made would still be processed. You may also view the statuses of these redemptions or your past 3 months of redemption order in the new rewards redemption platform.

360° Rewards Redemption Platform

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Redeem your Rewards Points on our 360° Rewards Redemption Platform.

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