STANDARD CHARTERED BANK UGANDA PROFILE

Standard Chartered Bank Uganda Limited is an international Bank with a rich history spanning over 112 years of existence in the Ugandan market, having opened its doors on 12th August 1912, making it the longest established Commercial Bank in the country.

We currently have a total of 3 branches located at City, Lugogo and Speke Road, 32 ATM machines located at 24 ATM sites, 10 Cash Deposit Machines and offer Agent Banking with over 20,000 locations countrywide, off the Agent Banking Shared Platform. This is all complemented by over 289 staff.

Our purpose as Standard Chartered Bank Uganda is “Driving commerce and prosperity through our unique diversity”.

Our brand promise, ‘Here for good’, captures the essence of who we are. It is about standing by our clients and demonstrating our involvement in local communities across Asia, Africa, the Middle East and around the world, and captures the changing sentiments of the future.

We have 2 business segments that offer core services and products;

Wealth and Retail Banking

Our aspiration is to be the main digital Bank for our clients. We focus on integrating our clients’ needs in everything we do by raising the bar on client experience, providing convenient and reliable channels as well as cutting edge products and solutions for our Personal Banking, Priority and International Banking, Employee Banking and SME-Banking clients.

Our Personal banking Products include:

  • Digital Life Current Account: clients can enjoy 70+ service requests on the SC Mobile App and unlimited transactions with no monthly ledger fees.
  • Ordinary current and savings accounts guarantee security of our clients’ cash. The current account offers a convenient cheque account with unlimited transactions in any of the major currencies of the world.
  • Safari savings account which is the no-charge way to save for our client’s children hopes and dreams.
  • The Standard Chartered Infinite Visa debit card, Platinum Visa debit card and the Personal banking Visa debit card give our clients convenient access to their cash worldwide. The cards offer easy money management, shopping convenience, worldwide acceptance, and total security.
  • Diplomatic Account; For the transaction banking needs of expatriate and local staff employed by select Diplomatic Agencies.
  • Smart Banking Gold Account; Clients can enjoy a convenient cheque account with unlimited transactions.
  • Fixed Deposit; Secure your future with our fixed deposits’ high growth potential and guaranteed returns.

Wealth Advisory with Standard Chartered Bank

With over 111 years in Uganda and 30 years in wealth management, we have positioned ourselves as the number 1 wealth advisory Bank in Uganda.

We approach Wealth Management differently at Standard Chartered Bank:

Growing, managing and protecting our clients’ wealth requires close attention and planning, especially as their wealth needs today will differ from their wealth needs in the future. Using our ‘Today, Tomorrow and Forever’ approach, our certified team of Relationship managers and Wealth specialists support clients, build and manage portfolios to meet their near-term needs, as well as grow and protect their wealth for the decades ahead.

First, we help you anchor your investment decisions on your clearly defined goals and work with you to ensure you have a well-diversified, long-term foundation portfolio and sufficient protection to address your and your family’s objectives.

  • The Today allocation consists of assets to meet expenses or near-term spending objectives
  • The Tomorrow allocation focuses on allocation of assets to meet your longer term needs and objectives that you would like to achieve throughout your life.
  • The Forever allocation is clearly defined by your individual legacy goals

Next, we have identified 5 key wealth principles: Discipline, Diversification, Time in the market, Risk Vs Return and Protection to guide you throughout your journey and preserve what you have worked very hard for.

Finally, we conduct regular reviews of your progress and take actions to help ensure your investments remain aligned with your short term and long-term financial goals, while acknowledging and addressing your evolving protection requirements.

 Sound planning can not only grow and protect wealth during your lifetime, but also help ensure your wishes are fulfilled beyond your years into wealth transfer to the next generations.

Our investment products include;

SC Shilingi Funds

 This is a small ticket flexible local currency investment option. It is a collective investment scheme where different investors locally pool money together in a fund managed by a reputable fund manager.

Product offers include:

  • ZERO cost for this investment
  • Investment from as low as UGX 20,000 ($5)
  • Earn competitive interest rates. daily
  • 100% Digital proposition “Invest on the SC Mobile App”
  • Option for one-off lumpsum amount and/or a regular savings plan either weekly or monthly).
  • Max transaction value of UGX 120,000,000 ($31K).
  • Clients can redeem funds anytime and transaction will be completed within 2 working days.

Offshore Mutual Funds

This proposition is a 1st of its kind and offers Ugandans and the Bank’s clients access to hundreds of underlying equities or bonds from Blue-chip companies in the US, Europe, UK, Asia and emerging markets.

We provide our clients with an affordable and diverse way to make their money work in some of the world’s most promising markets in different sectors like healthcare, technology, real estate and ESG or green investments.

What differentiates this product is its affordability as any individual client can start investing from as low as USD 100 (approx. UGX 370,000) with a simple monthly plan and they can invest in USD, EUR and GBP.

More information can be accessed by contacting our team on the email Uganda.InvestmentAdvisory@sc.com or by visiting any Standard Chartered branch. You can also contact us +256 20 052 4601 / +256 313 294601.

SME-Banking products

In addition, we are key partners with Small and Medium Enterprises and NGOs in Uganda through our SME-Banking segment which offers the following business solutions:

  • International Trade Account specially designed for importers and exporters to facilitate world trade.
  • Current and savings accounts for safe and convenient transactions
  • Rates & Foreign Exchange
  • Straight2bank, Our Fully Integrated End-To-End Electronic Platform

Corporate and Investment Banking (CIB)

We offer our clients unique and differentiated Commercial Banking product offerings that include working capital lines and trade solutions, cash management solutions plus a range of foreign exchange (FX) products. We service the banking needs of our Medium Enterprises and Local Corporate clients by focusing on the key growth sectors in the economy.

 We also service our corporate clients with a wide range of differentiated product and services such as trade, cash, lending, FX business and renminbi services among others. We give investment support to key sectors in the economy like infrastructure and energy. We are a reliable partner for Government, providing beneficial solutions and have established ourselves as the main financing partner in the public sector.

Our Corporate clients enjoy access to a comprehensive range of financing products including;

  • Corporate and Trade Loans and Overdrafts,
  • Several Trade Finance Solutions
  • Rates and FX
  • Notes and Certificate of Deposits,
  • Corporate Advisory, Project and Export Finance,
  • Structured Trade Finance,
  • A Range of Debt Capital & Fixed Income Market Solutions

Straight2bank, Our Fully Integrated End-To-End Electronic Platform for Cash Reporting, Payments, Trade Initiation, Securities Services And Online Treasury

Achievements / milestones

  • We were recognised as the first bank in Uganda having started operations in 1912 and acted as the regulator.
  • We were the first bank in Uganda to introduce the ATM system, VISA connectivity via our ATM network and to introduce the VISA Electron debit card.
  • We were the first bank to be licensed to trade government securities as a primary dealer in Africa.
  • We were the first bank to introduce service guarantee on turnaround time for our personal instalment loan products.
  • We were the first bank to introduce 7 Days Banking which provided convenience and flexibility to our customers.
  • Standard Chartered Bank Uganda was the first bank to offer interest and foreign exchange derivative products in Uganda in 2002. We are also very active and the market leader in the secondary securities market.
  • We were the first Bank to open the first fully digital online banking solution which gives clients access to over 70 self-service requests. It is accessed by downloading the Standard Chartered Mobile App via the Google play store or Apple store and and in under 15 minutes a client opens an online Standard Chartered Digital Life Account.
  • We were the first bank to introduce an SC Shilingi Funds which was launched on 21st June 2023. The SC Shilingi Funds are low-ticket money market funds for Standard Chartered Bank clientele that are 100% digital and available on the SC Mobile app allowing clients to invest amounts of as low as Ugx 20,000, earn competitive interests and withdraw funds anytime.

Socio – economic impact

According to an independent study on the social and economic impact of our operations in Uganda, Standard Chartered has added value to the economy, supported trade and employment as indicated below;

  • Supported $896 million in value-added impact in Uganda (3.5% of GDP)
  • Supported 491,000 Ugandan jobs (nearly 3.5% of all employed Ugandans)

Head Office Address

Plot 5 Speke Road

Standard Chartered House

P.O. Box 7111, Kampala

Email: Ug.Service@sc.com

Website: www.sc.com/ug

Tel: +256 313294100

Quick Links

Awards For Excellence

2023

Digital Banking Excellence

Digital Impact Awards Africa

2023

African Business Leadership Award

Africa CSR & Community Development Impact award

2023

Consumer Choice Awards Africa

Africa’s Most inspiring corporate leader, Sanjay Rughani

2023

Digital Brand of the Year

Digital Impact Awards Africa

2023

FiRe Awards

SCB Staff Provident Fund

2023

Global Retail Banking Innovation Award

Best Digital Financial Inclusion Initiative

2023

Outstanding Digital CX

internet Banking 2023’ Award

2023

Prudential Best HR practices survey

Best practices in digital acceleration / upskilling

2022

Best Performing Primary Dealer Market Maker in Uganda

The Central Bank of Uganda

2022

Best Retail Bank for Digital CX Uganda

Digital Banker

2022

Digital Banking Excellence Award

Digital Impact Awards Africa

2022

Financial Services Digital Excellence Award

Digital Impact Awards Africa

2021

Best Consumer Digital Bank in Uganda 2021

Global Finance (World’s Best Consumer Digital Banks in Africa 2021 for the sixth consecutive year)

2021

Best Digital Banking Excellence (Silver)

Standard Chartered Bank Uganda – Digital Impact Awards Africa 2021

2021

Best Financial Brand in Uganda 2021

Global Brands Magazine

2021

Best Financial Services Digital Excellence (Gold)

Standard Chartered Bank Uganda – Digital Impact Awards Africa – 2021

2021

Digital Brand of the Year – Standard Chartered Bank Uganda

Digital Impact Awards Africa – 2021

2020

Best Consumer Digital Bank’ in Uganda

Global Finance

2019

Africa Best Mobile App (Fintech and Telecom)

Digital Impact Awards Africa

2019

Best Consumer Digital Bank’ in Uganda

Global Finance

2019

Best Digital Banking (Online, Mobile, Social Banking) in Uganda

Digital Impact Awards Africa

2018

Best Online Banking

Digital Impact Awards Africa

2018

Commended Innovation Advancing Digital Customer Experience

Digital Impact Awards Africa

2018

Cybersecurity Excellence for Digital Channels

Digital Impact Awards Africa

2017

Best Cybersecurity Practice

Digital Impact Awards Africa

2017

Best Online Banking

Digital Impact Awards Africa

2016

Best Consumer Digital Bank

Global Finance Magazine

2016

Best Corporate Bank in Uganda and East Africa

The Banker Africa

2016

Best Cybersecurity Practice by Corporate

Digital Impact Awards Africa

2016

Best Digital Bank for Africa

Digital Impact Awards Africa

2016

Best Online Banking

Digital Impact Awards Africa

2016

Recognition for Business Champion for young children

Private Sector Development Award

2015

Best Consumer Digital Bank

Global Finance Magazine

2015

Best Corporate Website

Digital Impact Awards Africa

2015

Best Cybersecurity Practice

Digital Impact Awards Africa

2015

Best Online Banking service

Digital Impact Awards Africa

2014

Best Cybersecurity Practice

Digital Impact Awards Africa

2014

Best in Corporate Social Responsibility

Tumaini Awards

2014

CSR in Health Initiative of the year

Public Health Awards

2014

Recognition for outstanding partnership

To ending HIV and AIDS through membership subscription and local resource contribution by The AIDS Support Organisation (TASO)

2013

Best Bank in Quality Standards

Uganda National Bureau of Standards

2013

Best in Corporate Social Responsibility

Health (Seeing is Believing – the fight against preventable blindness) by The Uganda Chapter on Corporate Social Responsibility

2013

EMEA Finance Best Bank in Uganda

2013

Employers Best Employer Silver Award in the Overall Category

Federation of Uganda

2013

Public Opinions Uganda Responsible Investment Best Bank

2013

Tumaini (Children Support) Best Corporate Award

2012

Bank of the Year in Uganda

Financial Times – The Banker – Bank of the Year

2012

EMEA Finance Best Bank in Uganda

2011

EMEA Finance Best Bank in Uganda

2010

EMEA Finance Best Bank in Uganda

2010

Euromoney Best Bank in Uganda

2009

EMEA Finance Best Bank in Uganda

2009

Euromoney Best Bank in Uganda

Disclaimer

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