Motor Insurance

• You will receive an email notification of your cover and the original physical document will be delivered to your location.
• A policy document will be sent to you via email not later than 30 days from the date you receive the email notification.
• Premiums will be debited from your account.

Loss/Damage Limits
• Personal Effects – K2,500/ $250
• Personal Accident – K5,000/$500
• Medical expenses – K1,000/250
• Unauthorized repair limit – K5,000/$250
• Windscreen excess waiver below K5,000/ $150
• Audio equipment – 10% of sum insured
• Towing – K 750/$50 within 25 Km & K5, 000/$250 outside radius
• Emergency repairs – K1,500/ $50
• Hiring costs – K500/ $100 /day max 30days
• Automatic addition – Declare in 30 days
• Foreign Use – 30 days free (SADC /COMESA)
• Unauthorized use/Movement 20% excess minimum K5 000.00/ $250
• Damage resulting from vehicles under Tow

In case you suffer a loss, Marsh will provide all the necessary end to end support to process the claim.
•All reasonable steps should be taken following an accident or loss to protect the person or property from any further injury e.g. contact the Police, or Fire Brigade.
•Any incident which may give rise to a claim should be immediately reported to Marsh to avoid any potential for denial of liability from underwriters alleging late notification.
•Claims can be reported at any time to the broker using the broker contact information provided.
•Any loss by theft and/or wilful or malicious damage should be immediately reported to the nearest Police Station.
•Comply with the relevant claims procedure specific to the class of insurance for which the claim applies to.
•Complete the appropriate insurer’s claim form. Forward claim documentation including any supporting papers without delay to Marsh.

Marsh Service Team and Location
TEAM LEADER/CEO
Hyden Mwiya
Phone: +260 211 374 889
Cell: +260 963 988 784
Email: hyden.mwiya@marsh.com

OPERATIONS HEAD
George Marekera
Phone: +260 211 374 888
Cell: +260 963 897 281
Email: george.marekera@marsh.com

ACCOUNT EXECUTIVE
Harvey Gondwe
Phone: +260 211 374 850
Cell: +260 963 899 956
Email: harvey.gondwe@marsh.com

BROKER
Natasha Nzima
Phone: +260 211 374 852
Cell: +260 950 799 998
Email: Natasha.nzima@marsh.com

ASSISTANT BROKER
Chanda Kasonka
Phone: +260 211 374 856
Cell: +260 979 642493
Email: chanda.kasonka@marsh.com
Physical Address
2nd Floor, Kwacha Pension House
Corner Tito & Church Roads
PO Box 34139
Lusaka
Zambia