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cartoon laptop showing a registeration page, surrounded by icons of payment, credit cards and other banking services

Quick starter guide for Digital Banking

Register to unlock wide range of banking services

Don’t know where to start? We are here to help you.

Register SC Mobile App

Step 1

Tap ‘Login’ on welcome screen.

Standard Chartered Digital Banking Registration - SC Mobile Version Step 1
Step 2

Tap "New to SC Mobile App? Register here"

Step 3

Register with you ATM Card or Credit Card.

Standard Chartered Digital Banking Registration - SC Mobile Version Step 3
Step 4

Personal Banking Customer

Register with ATM Card

Enter you ATM Card Number, Card Expiry Date and Personal Identification Number (PIN).

Standard Chartered Digital Banking Registration - SC Mobile Version Step 4 - Register with ATM Card

Credit Card Customer

Register with Credit Card

Enter your Credit Card Number, Card Expiry Date, Date of Birth and HK Identity Card Number.

Standard Chartered Digital Banking Registration - SC Mobile Version Step 4 - Register with Credit Card
Step 5

Confirm your registered mobile number in our bank record and you will receive One-Time-Password (OTP) via SMS.

Standard Chartered Digital Banking Registration - SC Mobile Version Step 5
Step 6

Enter your OTP.

Standard Chartered Digital Banking Registration - SC Mobile Version Step 6
Step 7

Create your username and password.

Standard Chartered Digital Banking Registration - SC Mobile Version Step 7

Register Online Banking

Step 1

Go to sc.com/hk. Click ‘Login’ at the top right and then click ‘Online Banking Login’.

Standard Chartered Digital Banking Registration - Web Version Step 1
Step 2

Click ‘Register here’ under ‘Banking Customer’ or ‘Credit Card Customer’.

Standard Chartered Digital Banking Registration - Web Version Step 2
Step 3

Personal Banking Customer

Register with ATM Card

Enter your ATM Card Number and Personal Identification Number (PIN).

Register Online Banking Step 3 - Register with ATM Card

Or Register with Phone Banking Card

Enter your Phone Banking Card Number and Tele-electronic Identification Number (TIN).

Register Online Banking Step 3 - Register with Phone Banking Card


Credit Card Customer

Enter your Credit Card Number, Card Expiry Date, Date of Birth and HK Identity Card Number.

Standard Chartered Digital Banking Registration - Web Version Step 3 - Register with Credit Card
Step 4

Go to sc.com/hk. Click ‘Login’ at the top right and then click ‘Online Banking Login’.

Standard Chartered Digital Banking Registration - Web Version Step 4
Step 5

Click ‘Register here’ under ‘Banking Customer’ or ‘Credit Card Customer’.

Standard Chartered Digital Banking Registration - Web Version Step 5
Step 6

Create your username and password.

Register Online Banking Step 3 - Register with Credit Card
cartoon laptop showing a registeration page, surrounded by icons of payment, credit cards and other banking services

Register to these key services to enjoy the full fletched Digital Banking experience

SC Mobile Key Registration

Click here to watch demo video

Turn your mobile phone into a security device. Generate one-time password when you login or verify designated transactions

Step 1

Log in to your SC Mobile App and you will be prompted to enable SC Mobile Key.


Register your SC Mobile Key Step 1
Step 2

Enter the OTP sent to you via email.


Register your SC Mobile Key Step 2
Step 3

Enter the OTP sent to you via SMS.


Register your SC Mobile Key Step 3
Step 4

Set up a new 6-digit PIN.


Register your SC Mobile Key Step 4
Step 5

Read and accept the Terms and Conditions. Then, tap 'Continue'.


Register your SC Mobile Key Step 5
Step 6

You can now use your 6-digit PIN with your registered mobile phone to approve all future transactions.


Register your SC Mobile Key Step 6

Subscribe eStatement/eAdvice Service on SC Mobile App

Conveniently view your eStatement/eAdvice Service online to save time and space on filing paper statement

Step 1

After login to SC Mobile, Open ‘Services’ on the bottom right corner. Tap ‘Communication Perferences’.


Subscribe and view eStatements on SC Mobile Step 1
Step 2

Tap 'eStatement/ eAdvice preferences'


Subscribe and view eStatements on SC Mobile Step 2
Step 3

Tap 'Subscription types'


Subscribe and view eStatements on SC Mobile Step 3
Step 4

Tap your desired statement to subscribe for eStatements.


Subscribe and view eStatements on SC Mobile Step 4
Step 5

Select the method of receival.


Subscribe and view eStatements on SC Mobile Step 5
Step 6

Read and accept the Terms and Conditions. Then, click 'Confirm'.


Subscribe and view eStatements on SC Mobile Step 6
Step 7

You will receive email alert at your registered email address. Click 'Continue'.


Subscribe and view eStatements on SC Mobile Step 7
Step 8

It's done. Your eStatements will be available in the next statement cycle.


Subscribe and view eStatements on SC Mobile Step 8

Subscribe eStatement on Online Banking

Conveniently view your eStatements online to save time and space on filing paper statement

Step 1

Select ‘eStatements’ after login.

Select ‘eStatements’ after login.
Step 2

Under ‘Subscribe’, click ‘change’ on your desired statement type to subscribe for eStatements.

Click ‘change’ to subscribe for eStatements.
Step 3

Read and accept the Terms and Conditions.
Then, click 'Next'.

Read and accept the Terms and Conditions.
Step 4

It’s done! Your eStatements will be available in the next statement cycle.

Confirmation message.
Step 5

You will receive eStatements email alert when your eStatements is ready. Go to ‘eStatements’ and click ‘View’ to view your eStatements.

You will receive eStatements email alert when you eStatements is ready

SC Pay (FPS) Registration

Transfer money to your friends for free in real-time by using a mobile number or an email address

Step 1

After login to SC Mobile App, go to ‘Pay & Transfer’ then select ‘Manage’ and ‘SC Pay (FPS) Registration and Settings’


Receive funds with SC Pay Step 1
Step 2

Select either your registered mobile number or email address or Hong Kong identity card number with the bank and the source account to send money. Also set your Standard Chartered bank account as default to receive money and the daily transfer limit.


Receive funds with SC Pay Step 2
Step 3

Key in SMS or email One-Time Password (OTP) to authenticate the registration.


Receive funds with SC Pay Step 3
Step 4

Click "Confirm" to complete the registration and start transferring money with SC Pay (FPS).


Receive funds with SC Pay Step 4

Push Notification Activation

Stay on top of everything securely. Get push notification from SC Mobile app about your banking or credit card account

Step 1

After login to SC Mobile, Open ‘Services’ on the bottom right corner. Tap ‘Communication Perferences’.


Push Notification Activation Step 1
Step 2

Tap 'Push Notification'.


Push Notification Activation Step 2
Step 3

Allow Push notification inbox


Push Notification Activation Step 3
Step 4

Agree the T&C of Alerts & Push Notification Preference


Push Notification Activation Step 4
Step 5

Enter the OTP sent to you via SMS and it’s done


Push Notification Activation Step 5

Biometric Activation

Step 1

Tap on the face icon / fingerprint icon in the Mobile Banking login screen.


Biometric Activation Activation Step 1
Step 2

Activate biometric service by logging in with your Digital Banking Username and Password. View and accept the terms and conditions.


Biometric Activation Activation Step 2
Step 3

Enter the One-Time Password (OTP) which will be sent to your registered mobile number via SMS.


Biometric Activation Activation Step 3
Step 4

Enable this feature to complete your registration and log in now with a glance.


Biometric Activation Activation Step 4
Electronics, Mobile Phone, Phone

SC MOBILE APP

Manage your finances on the go

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FAQs

  • Please visit any branches to request

  • For comprehensive services, please apply Phone Banking services with TIN and register Online Banking with this information.

  • Phone Banking Card is the designated ATM Card or Credit Card that has been registered for Phone Banking services. Tele-electronic Identification Number (TIN) is your Phone Banking services password.

  • Please visit any branches or call us at 2886 8888 to request.