Will my Card work with Samsung Pay?

The following cards issued by Standard Chartered (Hong Kong) Bank are eligible to use Samsung Pay: Standard Chartered Credit Card and its Co-branded Card, MANHATTAN Credit Card and its Co-branded Card (except Standard Chartered WorldMiles Card, Standard Chartered UnionPay Credit Card, Standard Chartered Business Card and Standard Chartered Corporate Card).

Are there any additional costs associated with using Samsung Pay?

No, we will not charge you for using Samsung Pay.

Is my device ready for Samsung Pay?

Samsung Pay will initially launch on the Galaxy Note 9, Galaxy A8 Star, Galaxy S9+, Galaxy S9, Galaxy A8+, Galaxy Note8, Galaxy S8+, Galaxy S8, Galaxy S7 edge, Galaxy S7, Galaxy S6 edge+, Galaxy Note5, Galaxy C9 Pro, Galaxy C7 Pro, Galaxy C5 Pro, Galaxy Watch, Gear S3 and Gear Sport. In addition, you can also use the above devices for payment in supported mobile apps. Kindly visit this link for more information and updates about Samsung Pay services. Link: https://www.samsung.com/hk_en/samsungpay/

What is the good practice of protecting my Samsung device against any potential risk?

Always keep your phone locked when not in use and do not leave your phone unattended.

Where can I use Samsung Pay?

Samsung Pay uses proprietary Magnetic Secure Transmission (MST) and Near Field Communication (NFC) to make contactless mobile payments. MST and NFC enables Samsung Pay to make secure transactions with almost every card terminal in the world. Magnetic Secure Transmission(MST) support devices: Galaxy Note 9, Galaxy S9+, Galaxy S9, Galaxy A8+, Galaxy Note8,Galaxy S8+, Galaxy S8, Galaxy S7 edge, Galaxy S7, Galaxy S6 edge+ and Galaxy Note5 and Gear S3 Near Field Communication (NFC) support devices: Galaxy Note 9, Galaxy A8 Star, Galaxy S9+, Galaxy S9, Galaxy A8+, Galaxy Note8,Galaxy S8+, Galaxy S8, Galaxy S7 edge, Galaxy S7, Galaxy S6 edge+, Galaxy Note5, Galaxy C9 Pro, Galaxy C7 Pro and Galaxy C5 Pro, Galaxy Watch, Gear S3 and Gear Sport Also, you can use Samsung Pay for payment in supported mobile apps as of version 2.8.47. Simply tap the button "Pay with Samsung Pay" and authenticate with your iris, fingerprint or PIN to complete the payment. Samsung Pay currently support Visa, MasterCard and American Express for online payment. Kindly visit this link for more information and updates about Samsung Pay services. Link: https://www.samsung.com/hk_en/samsungpay/

Can I load more than one Card?

You can add up to 10 bank cards in Samsung Pay.

How can I change my default Card?

There is no "default" card in Samsung Pay. When you open the app or activate the Simple Pay feature by swiping up from the Home Key on supported screens, the first card displayed is either the last card you registered or the last card you viewed or used.

How do I remove my Card from Samsung Pay?

Open Samsung Pay Touch the card you want to remove Touch "More" Touch "Delete Card" Touch "Delete" to confirm the card deletion Confirm the card deletion again with your fingerprint, iris image or by 4 digit Samsung Pay PIN.

How do I get a refund for something I purchased with Samsung Pay?

All purchases made with Samsung Pay can be returned according to the store’s policies. If you return an item paid for with Samsung Pay, the store may require you to tap your phone onto either the card reader or the NFC reader to complete the return.

I am having a problem with my device's software or hardware.

If you have any questions when using Samsung Pay application, please contact Samsung Pay Customer Service Hotline 2121-9088. If you have any other questions on your device, please contact Samsung Customer Service Hotline 3698-4698.

Where can I download and install Samsung Pay?

Galaxy Note 9, Galaxy A8 Star, Galaxy S9+, Galaxy S9, Galaxy A8+, Galaxy Note8, Galaxy S8+ and Galaxy S8 Samsung Pay is already preloaded on your device. If you’re unable to find it, simply go to Google Play to download the app. Galaxy S7 edge, Galaxy S7, Galaxy S6 edge+, Galaxy Note5, Galaxy C9 Pro, Galaxy C7 Pro and Galaxy C5 Pro Go to Phone Settings Click "About Device" Tap "Download updates manually" Galaxy Watch, Gear S3 and Gear Sport If you are using a Samsung device: Launch Samsung Gear and select Gear S3 Tap on Open Samsung Pay from "Info" tab or "Samsung Pay" on Settings tab. If you can't locate Samsung Gear App in your device, please install Samsung Gear App from Google Play Store or Samsung Galaxy Apps If you are using a non-Samsung device: Please install Samsung Gear App from Google Play Store Launch Samsung Gear App and select Gear S3 Tap on Open Samsung Pay from "Info" tab or "Samsung Pay" on Settings tab. Samsung Pay will be installed with the Software Update. You can then tap on the Samsung Pay application in the App screen to install Samsung Pay.

Samsung Pay | Credit Cards – Standard Chartered HK

Samsung Pay

Samsung Pay – The easier, faster, more secure way to pay

Steps
1. SWIPE UP to launch Samsung Pay
2. Authenticate and Tap with your iris*, fingerprint or 4-digit pin and put your phone over the terminal to pay (Iris Scanner might not work properly due to environmental factors)

Steps

1. SWIPE UP to launch Samsung Pay

2. Authenticate and Tap with your iris*, fingerprint or 4-digit pin and put your phone over the terminal to pay

(Iris Scanner might not work properly due to environmental factors)

Works almost anywhere

Samsung Pay works at almost any retailer in Hong Kong, making shopping or dining easier and more convenient than ever before.

Magnetic Secure Transmission^#(MST)

Accepts payments of any value. (Subject to cardholder’s credit limit with banks).
Near Field Communication (NFC)

Accepts payments up of any value. (Subject to cardholder’s credit limit with banks).

Shop safely with peace of mind

When you use Samsung Pay, your actual card number is never shared with the merchant and is not stored on the device, further protecting your personal information.

Digital Tokenisation

With Samsung Pay, each transaction uses an encrypted digital token to replace your personal payment information for added security.
Samsung Knox

The industry-leading Samsung Knox security platform monitors malicious software and activities on the Galaxy devices installed with Samsung Pay.

Setup is simple with Samsung Pay (for credit cards only)

Store your credit cards in Samsung Wallet app to make payments via Samsung Pay.

Step 1

Step 2

Go to Home page > scroll down and click the card you wish to add to your Samsung pay

Step 3

Click “Details” > “Add to Samsung Pay”
or
click “Manage” > “Contactless Payment & Wallet” > “Add to Samsung Pay”

Step 4

Enter the PIN for your SC Mobile Key to authorise the transaction

Step 5

From there, follow the on-screen instructions, read through and agree to the Terms of Service

Step 6

Your card will be successfully added to your mobile wallet. You may choose to set the card as the default card in the wallet by choosing “Set as Default”, otherwise choose “Not Now”

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Need more help? Find out more on our FAQ

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^Availability almost anywhere is based on compatibility of Samsung Pay on MST and/or NFC payment terminals, with some supported for use only after software upgrades.

*Iris authentication on Galaxy Note9, Galaxy Note8, Galaxy S9+, Galaxy S9,Galaxy S8+ and Galaxy S8 only.

# Only selected devices support MST technology

All images and videos are for reference only. Samsung Pay is a trademark of Samsung Electronics Co., Ltd.

To borrow or not to borrow? Borrow only if you can repay!

Samsung Pay. Widely accepted, almost anywhere^.

Samsung Pay

Pay with these two simple steps.

Works almost anywhere

Magnetic Secure Transmission^#(MST)

Near Field Communication (NFC)

Shop safely with peace of mind

Digital Tokenisation