SME UnionPay ATM Card (“ATM Card”) (Card number starting with 6229 4850 or 6229 4851) services will be terminated for Small and Medium Enterprises (“SME”) clients in Hong Kong in phases by August 2024 with the actual termination effective date (Effective Date) communicated to ATM card owners via email or direct mail. Please cut the ATM card(s) issued to your company in half and dispose the card(s) properly after the Effective Date. Any changes on the migration schedule will be posted on SME Banking’s website at sc.com/hk/business. Please visit “Important Information” for details.
As a result of the termination of the ATM Card, the 360° Business Rewards Programme (“Programme”) will be terminated in due course with point accumulation to be ceased on 30 November 2024. Please redeem your available points as soon as possible, in any event not later than 31 December 2024 by calling our hotline (852) 2886 6988. This hotline is applicable for all SME clients. Once the Programme is terminated, you will no longer be able to redeem your points. The final termination date of the Programme will be announced on the SME Banking’s website under the “Important Notice” section in due course.
In the meantime, Standard Chartered ATM Card Terms and Conditions (Hong Kong) shall continue to apply until the ATM Card is terminated, and the Terms and Conditions for 360° Business Rewards shall continue to apply until the Programme is terminated. A copy of the latest version of the relevant terms and conditions can be downloaded at sc.com/hk/business/terms-and-conditions/.
As alternatives, for SME clients, you may use below channels for ATM operations:
ATM card operations
Alternatives
Balance Enquiry
Straight2Bank, Phone banking
Fund transfer
Straight2Bank, Phone banking (own account transfer only)
Cash withdrawal
Straight2Bank’s FPS payment, Selected branch counters (refer to note below)
Note:
Please note that fee may apply for cash withdrawal services via branches for SME clients. Service charges can be found at our public website via “Help” > “Service Charges”.
The list of branches available for SME clients for cash withdrawal is as follows. For branches’ details, please visit “Help” > “Find a branch” > “Learn More” at our public website.
Branch
Address
Central Corporate Express Centre
3/F., Standard Chartered Bank Bldg., 4-4A Des Voeux Rd Central, Hong Kong
Kwun Tong Corporate Express Centre
15/F., Standard Chartered Tower, Millennium City, 388 Kwun Tong Road, Kwun Tong, Kowloon
Sheung Wan Retail Transaction Banking Centre
Unit 2706, 27/F., Infinitus Plaza, 199 Des Voeux Road Central, Hong Kong
Tsim Sha Tsui Retail Transaction Banking Centre
Room 703, Grand Centre, 8 Humphrey’s Avenue, Tsim Sha Tsui, Kowloon
Chung On Street Branch
Shops 6 & 8, G/F, Chau Hop Shing Building, 2-8 Chung On Street, Tsuen Wan, New Territories
Cheung Sha Wan Branch
Shop 101A, 1/F, Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Cheung Sha Wan, Kowloon
Tin Shui Wai Branch
Shop L105, 1/F, Tin Yiu Plaza, Tin Yiu Estate, Tin Shui Wai, New Territories
Mail to Standard Chartered Bank (Hong Kong) Limited at Business Banking Operation, 17/F, Standard Chartered Tower, 388 Kwun Tong Road; or
Submit via your nearest Standard Chartered branch’s drop-in box.
Upon the receipt of relevant form(s), we will process your application in 4 working days.
Should you have any inquiries regarding the above notification or SME Banking service nature, please call our Service Hotline for BB clients at (852)2886-6988 or for ME clients at (852)3146-7499 or get in touch with your Relationship Manager.
If there is any inconsistency or conflict between the English and Chinese versions, the English version shall apply and prevail.
