Login, Password and Security FAQs

Login and Passwords FAQs OTP and Transaction Password FAQs Change Mobile Number and Email Address FAQs Security FAQs Troubleshooting FAQs System Requirements FAQs Learn more

Account Services FAQs

General Account Services FAQs eStatement/eAdvice FAQs Learn more

Payments and Transfers FAQs

Fund Transfer FAQs Telegraphic Transfer/ Remittance Service General FAQs Telegraphic Transfer/ Remittance Service Limit and Charges FAQs Telegraphic Transfer/ Remittance Service Others FAQs Transfer History & Limits FAQs Direct Debit Authorization FAQs Bill Payments FAQs Post-dated Instruction FAQs Learn more

Mobile Wallets FAQs and Security Tips

AlipayHK FAQs Octopus Wallet FAQs HKJC FPS Services FAQs Apple Pay FAQs Apple Pay Security Tips Google Pay FAQs Google Pay Security Tips Samsung Pay FAQs Samsung Pay Security Tips Visa payWave/Mastercard Contactless FAQs Masterpass™ by Mastercard FAQs Visa Checkout FAQs Learn more

Customer Services FAQs

myRM FAQs Virtual Assistant Stacy FAQs Chat with Live Agent FAQs Learn more

Online Banking Help Centre – Standard Chartered HK

Login, Password and Security FAQs
- Login and Passwords FAQs
- OTP and Transaction Password FAQs
- Change Mobile Number and Email Address FAQs
- Security FAQs
- Troubleshooting FAQs
- System Requirements FAQs
Learn more
Account Services FAQs
- General Account Services FAQs
- eStatement/eAdvice FAQs
Learn more
Payments and Transfers FAQs
- Fund Transfer FAQs
- Telegraphic Transfer/ Remittance Service General FAQs
- Telegraphic Transfer/ Remittance Service Limit and Charges FAQs
- Telegraphic Transfer/ Remittance Service Others FAQs
- Transfer History & Limits FAQs
- Direct Debit Authorization FAQs
- Bill Payments FAQs
- Post-dated Instruction FAQs
Learn more
Mobile Wallets FAQs and Security Tips
- AlipayHK FAQs
- Octopus Wallet FAQs
- HKJC FPS Services FAQs
- Apple Pay FAQs
- Apple Pay Security Tips
- Google Pay FAQs
- Google Pay Security Tips
- Samsung Pay FAQs
- Samsung Pay Security Tips
- Visa payWave/Mastercard Contactless FAQs
- Masterpass™ by Mastercard FAQs
- Visa Checkout FAQs
Learn more
Customer Services FAQs
- myRM FAQs
- Virtual Assistant Stacy FAQs
- Chat with Live Agent FAQs
Learn more

System requirements
Online banking pages require turning on TLS 1.2 in your computer, therefore, your browser should be able to support TLS1.2. Browsers supporting TLS 1.2: – Google Chrome: V30 and above – Google Android OS Browser: V4.4 or above – Firefox: V27 or above – Edge: V11 or above – Safari: V7 or above – Safari Mobile: V5 or above	How can I enable TLS1.2 on web browsers for using online banking service? Click here for detailed instructions.

System requirements

Online banking pages require turning on TLS 1.2 in your computer, therefore, your browser should be able to support TLS1.2. Browsers supporting TLS 1.2:

– Google Chrome: V30 and above

– Google Android OS Browser: V4.4 or above

– Firefox: V27 or above

– Edge: V11 or above

– Safari: V7 or above

– Safari Mobile: V5 or above

How can I enable TLS1.2 on web browsers for using online banking service?

Click here for detailed instructions.