Login, Password and Security FAQs

Login and Passwords FAQs Lost Device FAQs SC Mobile Key FAQs Face ID/Touch ID Login FAQs Learn more

Account Services FAQs

eStatement/eAdvice FAQs Notification Hub FAQs Learn more

Payments and Transfers FAQs

SC Pay (FPS) Send & Receive Money FAQs SC Pay (FPS) Registration FAQs Scan & Pay FAQs Pay In Merchant App FAQs SC Pay (FPS) Others FAQs QR Cash FAQs Fund Transfer FAQs Telegraphic Transfer/ Remittance Service General FAQs Telegraphic Transfer/ Remittance Service Limit and Charges FAQs Telegraphic Transfer/ Remittance Service Others FAQs Transfer History & Limits FAQs Direct Debit Authorization FAQs Bill Payments FAQs Post-dated Instruction FAQs Learn more

Mobile Wallets FAQs and Security Tips

AlipayHK FAQs Octopus Wallet FAQs HKJC FPS Services FAQs Apple Pay FAQs Apple Pay Security Tips Google Pay FAQs Google Pay Security Tips Samsung Pay FAQs Samsung Pay Security tips Visa payWave/Mastercard Contactless FAQs Masterpass™ by Mastercard FAQs Visa Checkout FAQs Learn more

Customer Services FAQs

myRM FAQs Virtual Assistant Stacy FAQs Chat with Live Agent FAQs Learn more

SC Mobile App Help Centre – Standard Chartered HK

Login, Password and Security FAQs
- Login and Passwords FAQs
- Lost Device FAQs
- SC Mobile Key FAQs
- Face ID/Touch ID Login FAQs
Learn more
Account Services FAQs
- eStatement/eAdvice FAQs
- Notification Hub FAQs
Learn more
Payments and Transfers FAQs
- SC Pay (FPS) Send & Receive Money FAQs
- SC Pay (FPS) Registration FAQs
- Scan & Pay FAQs
- Pay In Merchant App FAQs
- SC Pay (FPS) Others FAQs
- QR Cash FAQs
- Fund Transfer FAQs
- Telegraphic Transfer/ Remittance Service General FAQs
- Telegraphic Transfer/ Remittance Service Limit and Charges FAQs
- Telegraphic Transfer/ Remittance Service Others FAQs
- Transfer History & Limits FAQs
- Direct Debit Authorization FAQs
- Bill Payments FAQs
- Post-dated Instruction FAQs
Learn more
Mobile Wallets FAQs and Security Tips
- AlipayHK FAQs
- Octopus Wallet FAQs
- HKJC FPS Services FAQs
- Apple Pay FAQs
- Apple Pay Security Tips
- Google Pay FAQs
- Google Pay Security Tips
- Samsung Pay FAQs
- Samsung Pay Security tips
- Visa payWave/Mastercard Contactless FAQs
- Masterpass™ by Mastercard FAQs
- Visa Checkout FAQs
Learn more
Customer Services FAQs
- myRM FAQs
- Virtual Assistant Stacy FAQs
- Chat with Live Agent FAQs
Learn more

System requirements
SC Mobile App is supported on iPhone 6S or later models with iOS 14/+, smartphones with Android 9.0/+ or Harmony 2.	The Touch Login Service – Apple iOS: version 14 or above – Android OS: version 9.0 Pie or above The Face Login Service – Apple iPhone X or higher with face recognition feature and Apple iOS version 14 or above. – The Face Login Service is not supported by Android OS yet. Please stay tuned.

System requirements

SC Mobile App is supported on iPhone 6S or later models with iOS 14/+, smartphones with Android 9.0/+ or Harmony 2.

The Touch Login Service

– Apple iOS: version 14 or above

– Android OS: version 9.0 Pie or above

The Face Login Service

– Apple iPhone X or higher with face recognition feature and Apple iOS version 14 or above.

– The Face Login Service is not supported by Android OS yet. Please stay tuned.

Manage your finances on the go

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