Online Securities Services FAQs – Getting Started

How can I enable TLS1.1 and/ or TLS1.2 on web browsers for using stock quotes service?

If your web browser is…

Microsoft Internet Explorer

  1. Open Internet Explorer
  2. From the menu bar, click Tools > Internet Options > Advanced tab
  3. Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
  4. Click OK
  5. Close your browser and restart Internet Explorer
Back to top

Google Chrome

  1. Open Google Chrome
  2. Click Alt F and select Settings
  3. Scroll down and select Show advanced settings…
  4. Scroll down to the Network section and click on Change proxy settings…
  5. Select the Advanced tab
  6. Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
  7. Click OK
  8. Close your browser and restart Google Chrome
Back to top

Mozilla Firefox

  1. Open Firefox
  2. In the address bar, type about:config and press Enter
  3. In the Search field, enter tls. Find and double-click the entry for security.tls.version.max
  4. Set the integer value to 3 to force protocol of TLS 1.3
  5. Click OK
  6. Close your browser and restart Mozilla Firefox
Back to top

Opera

  1. Open Opera
  2. Click Ctrl plus F12
  3. Scroll down to the Network section and click on Change proxy settings…
  4. Select the Advanced tab
  5. Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
  6. Click OK
  7. Close your browser and restart Opera
Back to top

Apple Safari

There are no options for enabling SSL protocols. If you are using Safari version 7 or greater, TLS 1.1 and TLS 1.2 are automatically enabled.

Back to top