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Help Centre –Structured Products Services
Help Centre –Structured Products Services
Structured Products involve derivatives. The Investment decision is yours but you should not invest in the Equity Linked Investments unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives.
If you have any query regarding our Structured Products Services, feel free to contact your relationship manager or call us at (852)2886-8868. Below are the frequently asked questions for your reference:
Structured Products are investments involving derivatives, with returns linked to underlying assets, such as equities, interest rates, or currencies. We offer a wide range of Structured Products including Equity-Linked Investments, Structured Notes, Structured Investment Series to our investors.
We offer a range of major currencies for Structured Products, including HKD, USD, AUD, CAD, CHF, JPY, NZD, EUR, GBP and RMB.
The return will be determined by the performance of the worst performing underlying equity.
Not all Structured products are principal protected and in extreme cases, you may lose some or all of the investment amount. Please read the relevant documents of the Structured Products you are interested in for more details on product features.
Customer Investment Profile captures your overall general attitude towards investment risks as an investor. We need you to maintain a valid profile if you want to trade via Online Structured Products platform. You may review and update your Customer Investment Profile through Online Banking and SC Mobile regularly.
The minimum investment amount can be different for each product type, please refer to the product details and related documents of the relevant product(s)
Please ensure that a valid W8-BEN form has been submitted to the Bank. You can submit the form by uploading it here.
Our Online Structured Products platform operates 24 hours a day. We will process the orders placed before cut off time which is specified in each product. Please note that the Bank’s acceptance of subscription under a tranche is conditional upon the minimum aggregated subscription amount of the Product subscriptions being reached.
When you try to place a subscription via Online Structured Products platform, you will be assessed by us if this particular instruction is suitable to you based on the available information provided by you to us and with reference a set of “Assessment Criteria”, such as your risk tolerance, investment objective, investment experience or knowledge, financial situation and financial needs.
To protect client’s interest, Online Structured Products platform will NOT accept any subscription instruction(s). You may, however, reach out to our Relationship Managers for further assistance.
You can place Strcutured products (Equity-Linked Investments & Structured Notes) subscription orders via Online Strcutured Products Platform.
No, but please ensure that you have sufficient funds in your selected account so that the order can be executed successfully.
Please ensure you have sufficient fund before and on the trade date. The settlement amount will be placed under lien to support the notes settlement on the Issue Date, and the Bank has the sole discretion to reject this transaction if the settlement account has insufficient funds to cover the settlement amount.
Please ensure that your push notification settings are enabled so you can be notified when there is any update on your order instruction. There will be confirmation on receiving your order and notification on subscription results on SC Mobile and your registered email address. Additionally, a paper format contract note will be sent to you after trade date.
You can cancel your order via the SC Mobile App before the cut off time which is specified in each product. Beyond this cut off time, your order cannot be cancelled. For any related enquiries, please contact Branch Sales Staff.