How many times can each Octopus linked with AAVS reload daily?

Each Octopus linked with AAVS can only be automatically reloaded once per day.

Can I apply for AAVS with Standard Chartered for more than one Octopus?

No. If you have more than one Standard Chartered / MANHATTAN credit cards, you can only use one of them to apply for AAVS. However, each Octopus Holder can apply for a maximum of 3 AAVS for supplementary credit cardholders of the same credit card. Application of AAVS for supplementary credit card holders is only applicable if the principal credit card holder has already enrolled for or is applying for AAVS at the same time.

How can I transfer the AAVS from one SCB credit card to another SCB credit card?

You can select the option “I would like to change the credit card number for existing AAVS” on our online or downloadable forms.

How can I change my existing AAVS with Standard Chartered to a new Octopus card?

Please call the Octopus card customer service hotline at 2266-2222 to cancel your existing AAVS. After receiving the cancellation confirmation from Octopus, you can submit another AAVS application for your new Octopus card by selecting the option “I would like to apply for the AAVS” on our online or downloadable forms.

How do I transfer the AAVS from Standard Chartered to other financial institutions?

Transferring of AAVS accounts can be done without cancelling the existing AAVS. Simply submit an application form to the newly designated financial institution.

How can I change the auto-reload amount among HKD150/HKD250/HKD500?

You can select the option “I would like to change the reload amount for existing AAVS” on our online or downloadable forms.

Can I transfer my AAVS account and change the auto-reload amount at the same time?

Please submit separate applications for AAVS account transfer and changing the auto-reload amount. Otherwise, only the request for AAVS account transfer will be processed, with the change on auto-reload amount cancelled.

Octopus Automatic Add Value Service – Standard Chartered HK

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Octopus Automatic Add Value Service

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Earn credit card rewards for your Octopus spending

Your reload amounts are eligible for earning Points, CashBack or Asia Miles

AAVS for up to three supplementary credit cardholders

You may apply for AAVS for yourself and up to three supplementary credit cardholders at the same time

Only have to bear the liability of loss within the first three hours

Clients only have to bear the liability of loss within the first three hours of successfully reporting the loss. Each Octopus can only be auto-reloaded once every day

Clear auto-reload records

Every auto-reload transaction will be listed on your monthly statement to help you better manage your daily expenses

How to Apply for AAVS

Step 1 : Apply for the service through different channels.

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1. Apply online

Apply now

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2. Apply by post

Complete the application form and mail to Standard Chartered Bank (Hong Kong) Limited, P.O. Box 68394, Kowloon East Post Office, Kowloon.

Download application form

Step 2 : Upon approval, you will receive a letter with activation instructions for your AAVS.

How many times can each Octopus linked with AAVS reload daily?

Each Octopus linked with AAVS can only be automatically reloaded once per day.
Can I apply for AAVS with Standard Chartered for more than one Octopus?

No. If you have more than one Standard Chartered / MANHATTAN credit cards, you can only use one of them to apply for AAVS. However, each Octopus Holder can apply for a maximum of 3 AAVS for supplementary credit cardholders of the same credit card.

Application of AAVS for supplementary credit card holders is only applicable if the principal credit card holder has already enrolled for or is applying for AAVS at the same time.
How can I transfer the AAVS from one SCB credit card to another SCB credit card?

You can select the option “I would like to change the credit card number for existing AAVS” on our online or downloadable forms.
How can I change my existing AAVS with Standard Chartered to a new Octopus card?

Please call the Octopus card customer service hotline at 2266-2222 to cancel your existing AAVS. After receiving the cancellation confirmation from Octopus, you can submit another AAVS application for your new Octopus card by selecting the option “I would like to apply for the AAVS” on our online or downloadable forms.
How do I transfer my AAVS account from other financial institutions to Standard Chartered?

You can select the option “I would like to apply for the AAVS” on our online or downloadable forms.

A handling fee of HKD20 will be levied by Octopus which will be deducted from the newly designated credit card once the application is approved.

How do I transfer the AAVS from Standard Chartered to other financial institutions?

Transferring of AAVS accounts can be done without cancelling the existing AAVS. Simply submit an application form to the newly designated financial institution.
How can I change the auto-reload amount among HKD150/HKD250/HKD500?

You can select the option “I would like to change the reload amount for existing AAVS” on our online or downloadable forms.
Can I transfer my AAVS account and change the auto-reload amount at the same time?

Please submit separate applications for AAVS account transfer and changing the auto-reload amount. Otherwise, only the request for AAVS account transfer will be processed, with the change on auto-reload amount cancelled.

1. Standard Chartered / MANHATTAN credit card principal card customers are eligible for AAVS, except for Standard Chartered JOS Visa Platinum Card, Standard Chartered Corporate Card and Standard Chartered Visa Signature Business Card.

2. Application of AAVS for supplementary credit card cardholders is only applicable if the principal credit cardholder who have already enrolled for or applying for AAVS at the same time.

3. The AAVS is free for all first-time applications. A handling fee of HKD20 will be levied by Octopus for switching financial institutions or re-activating an AAVS. The handling fee will be deducted from the newly designated account once the application is approved.

4. Should applicants who opt for auto-reloading HKD150/HKD500 per transaction want to switch to another bank that only provides the option of auto-reloading HKD250 per transaction thereafter, applicants should either change the auto-reloading amount to HKD250 or cancel the AAVS before switching to another bank. Applicants are required to pay Octopus Cards Limited a non-refundable handling fee.

5. The AAVS approval processing time normally takes around 2 to 3 weeks. An activation letter will be sent to the applicant upon confirmation of successful application.

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