Happy Lunar New Year (新年快乐)! Wishing you and your family prosperity, success and great health. As we usher in the New Year, we celebrate the cherished tradition of Red Packets (Angbao), symbolising good fortune and blessing. To make your preparations smoother, we are pleased to offer a reservation service for new banknotes. Let's kickstart the Lunar New Year celebrations together with joy!
New notes reservation and
collection will
be available from
| Reservation Period | Collection Period |
|---|---|
| 7 January, 12 a.m., while stocks last. | 14 January to 27 January |
2
Click on the “Reserve Now” button. Reservation window opens on 7 January, 12 a.m.
In the event of high traffic, you may be placed in a virtual waiting room.
3
Once you’ve reached the reservation form, enter your mobile number and email address.
Ensure the mobile number is a local mobile number for SMS communication purpose.
4
Select your preferred branch location, date and time for collection.
| Name | Address |
| Battery Road | 6 Battery Road, Singapore 049909 |
| Clementi Mall | 3155 Commonwealth Avenue West, #04-16/17, Clementi Mall, Singapore 129588 |
| JEM | 50 Jurong Gateway Road, #B1-12, JEM, Singapore 608549 |
| Marine Parade | Blk 87, Marine Parade Central, #01-500, Singapore 440087 |
| Marina Bay Financial Centre Branch | 8 Marina Boulevard, #01-01, Marina Bay Financial Centre Tower 1, Singapore 018981 |
| Nex Serangoon | 223 Serangoon Central, #03-02, NEX, Singapore 556083 |
| Serangoon Garden | 67 Serangoon Garden Way, Singapore 555963 |
| Sixth Avenue Priority Banking Centre | 795/797 Bukit Timah Road, Singapore 269766 |
| Tampines | 3 Tampines Central 1, #01-01, Tampines Plaza 1, Singapore 529540 |
| VivoCity | 1 Harbourfront Walk #B2-01, VivoCity, Singapore 098585 |
5
Indicate your preferred new note denominations for collection.
| Denomination | Maximum Amount |
| $2 | $200 ($2 notes will only come in a set of 100 pieces.) |
| $5 | $100 |
| $10 | $300 |
| $50 | $200 |
| Total | $800 |
6
Verify your details and confirm your selection. You will receive a confirmation SMS and email after submitting your request.
Please only collect your new notes on the specified date, time and branch location. If you have missed your collection, your reservation will be cancelled automatically. We seek your kind cooperation to follow the instructions stated herewith for the collection of your new notes.
7
Collect your notes on the date and time you have specified at the selected branch.
You will need to bring along your NRIC or any identification document and provide the reservation number indicated in the confirmation email or SMS sent to you at the branch. Please ensure that the debit account you wish to deduct from has sufficient funds.
Clients aged 60 and above or clients who require special assistance can visit our branches for new notes exchange without prior reservation from 14 January to 28 January 2025 (subject to Branch operating hours).
*Please present your NRIC or Passport for identification for the new notes collection.
Send personalised e-Angbaos to your loved ones and wish them a prosperous year.
All clients are required to reserve the new notes via the Online Reservation system on sc.com/sg/lny. The reservation period is from 07 to 10 January 2025. The reservation will start at 12am on 07 January. You may choose your preferred date, time, and branch to collect your new notes. The collection period is between 14 and 27 January 2025 (both dates inclusive).
Please note that the collection time slots and bank note denominations are both subject to availability on a first-come, first-served basis . The online reservation system may close earlier than 10 January if all the collection time slots and new notes are fully reserved.
Only Standard Chartered Singapore clients who hold a current, cheque or savings account with the Bank are eligible to make a reservation request. Your account must have sufficient funds at the time of collection of the new notes. If you only have credit card with the bank, please set up a deposit account for deduction of funds prior to the collection of new notes.
Each client can make only one online reservation request.
If you try to submit another reservation request, you will be directed to an error page. Only your first submission will be considered valid.
The limit for each client is: $2 denomination – a set of 100 pieces, $5 denomination – 20 pieces, $10 denomination – 30 pieces, $50 denomination – 4 pieces. You cannot reserve more than the stated limit for each denomination, and each client can only reserve up to $800 in total. The exchange limits are set as such to cater for more of our clients. If you require additional banknotes, you may top up with Fit-for-Gifting notes (Fit notes) during the collection of your new notes at the branch. No prior reservation is required for the Fit notes though they are subject to availability.
Due to overwhelming response, we apologise for the limited number of slots available at each branch. Please select other branches with available slots to collect your new notes. Kindly note that slot and note availability are on a first-come, first-served basis.
Due to overwhelming response, we apologise that you will not be allowed to make any amendments to the timeslot, date or branch once your booking is confirmed. If you are not able to make it, please get someone to collect on your behalf. If the notes remain uncollected on that day, the reservation will be automatically cancelled without further notice to you.
If you are not able to make it, please appoint someone (3rd party) to collect on your behalf. 3rd party collection will only be acceptable if you (account holder) have issued a cash cheque. Furthermore, the 3rd party will need to provide the reservation number indicated in confirmation email or SMS sent to you during collection at the branch.
You will need to bring along your NRIC or any identification document and provide the reservation number indicated in the confirmation email or SMS sent to you at the branch.
Please ensure that the debit account you wish to deduct from has sufficient funds.
Yes, you will be given a queue number specifically for the exchange of new notes. Please feel free to approach our staff on the ground if you need any help.
No. Please note that an online reservation is required for exchange of new notes on a first-come, first-served basis , except for clients aged 60 and above, or with special needs. For these clients, you may visit our branches between 14 to 28 January 2025 without any prior reservation, whilst stocks last. For clients who couldn’t reserve new notes, you can exchange for Fit-for-Gifting notes (Fit notes) at the branch instead.
We understand how important it is to receive the new notes you have indicated. However, due to high demand, the denominations you requested at the time of your booking may have run out. To ensure successful reservation, we proceeded to secure the remaining available quantity for you. We strive to accommodate your preferences as much as possible and appreciate your understanding.
If you didn’t receive a confirmation email or SMS, simply provide the mobile number and email address you used in the reservation form when collecting your new notes at the branch. If you have further queries, you can call our Client Contact Centre +65 6747 7000, daily from 8am to 8pm to enquire on your reservation status. We apologise for any inconvenience caused.
‘Fit-for-Gifting’ notes (or ‘Fit notes’ in short) are used currency notes that are generally clean and of suitable quality for recirculation, including festive gifting. They are similar in quality to notes dispensed by ATMs.
As part of Singapore’s aspiration to achieve net-zero carbon emissions by 2050 and mitigate climate change, we’d encourage the use of Fit notes for festive gifting as a more sustainable option compared to new notes.
You can walk into any of our branches without prior reservation to exchange for Fit notes from 14 to 28 January 2025.
Fit notes are notes that may have been re-issued more than once, so some may have fold lines or minor stains on them but are generally clean. Rest assured, all Fit notes have been verified by banknote processing machines to meet the standards required for recirculation .
e-Angbao is a convenient and sustainable way to uphold the Lunar New Year traditions of giving and receiving red packets (angbaos) . It allows you to transfer money from your bank account to anyone with a registered PayNow entity via the SC Mobile App, where you can also include a customised greeting for the recipient.
You will be able to do so from 11 January up to 13 February 2025.
The recipient may not be registered on PayNow.
The e-Angbao function is currently only available on SC Mobile App.
Please ensure that you have the latest version SC Mobile app version 9.14.2 installed on your device.
This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/sg and entering a website operated by other parties:
Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.
The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.
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Proceed